--- title: "True Appliance Installation | ApplianceInstallation.center" description: "True Residential appliance installation. True Residential installs are cold storage only: refrigerator and freezer columns, undercounter units and wine storage…" url: "https://applianceinstallation.center/brands/true/" --- # True Appliance Installation True Residential installs are cold storage only: refrigerator and freezer columns, undercounter units and wine storage for kitchens and outdoor areas. ## True Residential appliances, specifically. True sells cold storage only in the residential space — undercounter and column refrigeration built on the same control platform as its commercial line — and its service manual opens with an installation checklist rather than treating setup as an afterthought: circuit type, anti-tip hardware, leveling from inside the cabinet, and the control panel’s own showroom and Sabbath settings. A True install visit works through that checklist in order. The True Residential lineup ### Builds 1 appliance type Cold storage ### Called out for New Appliance Not Level: Rocking Cabinets and Uneven Gaps and 3 more problems on True Residential ### Installations we do 10 installations, on any make Pre-installation site check · Gas hookup and leak check · Water supply and shutoff connection · Drain and air gap connection ### Error codes Showroom Mode · Sabbath Mode · High Temperature Alarm 3 True Residential codes with a page of their own ## The True Residential lineup. True Residential builds 1 of the 4 appliance types this site covers. Which one decides how the visit is planned. [All appliance types](https://applianceinstallation.center/types/) Cold storage unit ### Cold storage **4** of the problems we see on True Residential come up on it Cold storage installation ## What is particular to True Residential. We take on True cold storage only, since undercounter and column refrigeration is the entirety of what True sells into the US residential market. ### The installation checklist is printed before the troubleshooting section True’s own service manual opens with a checklist confirming a dedicated 15-amp grounded circuit, correct anti-tip bracket engagement, and full contact of every leveling leg with the floor before the unit is considered installed. ### Leveling is checked from inside the cabinet, not from the top True is explicit that leveling should be verified from the interior floor of the unit front-to-back and side-to-side, rather than by eyeballing the top or exterior of the cabinet. ### Showroom Mode and Sabbath Mode sit on the same control panel True’s control board carries both a Showroom Mode, which deactivates the refrigeration system and disables the power-off function for sales-floor display, and a Star-K certified Sabbath Mode for kosher-observant households — either can still be active on a freshly delivered unit. ### The high-temperature and door-ajar alarms start counting from power-on True’s alarm logic fires after a consecutive hour above 50°F for a refrigerator (70°F for a wine cabinet) or after a door left ajar for seven minutes, both of which a newly installed unit can trip before it has settled in or before an installer confirms the door is sealing. Parts True’s own checklist calls for a dedicated 15-amp grounded circuit and the anti-tip bracket that ships with the unit, rather than sharing a circuit with other outlets or skipping the bracket on a built-in installation. Repair or replace Most True installation calls close on the first visit — confirming the circuit, engaging the anti-tip bracket, leveling from the interior floor, clearing a showroom or Sabbath setting — and only extend further when the electrical circuit itself needs a licensed electrician’s work first. Book your True Residential visit ## What we are called out for. On True Residential, most often new appliance not level: rocking cabinets and uneven gaps. [All problems](https://applianceinstallation.center/problems/) True Residential error codes [`Showroom Mode` Setup modes, not failures](https://applianceinstallation.center/error-codes/true-showroom-mode/) [`Sabbath Mode` Setup modes, not failures](https://applianceinstallation.center/error-codes/true-sabbath-mode/) [`High Temperature Alarm` First cool-down](https://applianceinstallation.center/error-codes/true-high-temperature-alarm/) [All True Residential codes](https://applianceinstallation.center/error-codes/#codes-true) ### New Appliance Not Level: Rocking Cabinets and Uneven Gaps 6 causes, cheapest first ### Cold Storage Slow to Cool on the First Day 6 causes, cheapest first ### Unit Too Big for the Opening: Cutout, Depth and the Delivery Path 6 causes, cheapest first ### Door Not Closing Flush After the Install 6 causes, cheapest first ## Not a True Residential? True Residential is one of 37 appliance makes on this site. The other 36 each have a page of their own. [All 37 brands](https://applianceinstallation.center/brands/) ## True Residential appliance installation, where we come out. 9 metros, each with its own page. [All service areas](https://applianceinstallation.center/locations/) [Tampa Bay](https://applianceinstallation.center/locations/tampa-bay/) FL · 31 areas - [Hyde Park](https://applianceinstallation.center/locations/tampa-bay/hyde-park/) - [Davis Islands](https://applianceinstallation.center/locations/tampa-bay/davis-islands/) - [Palma Ceia](https://applianceinstallation.center/locations/tampa-bay/palma-ceia/) - [Westchase](https://applianceinstallation.center/locations/tampa-bay/westchase/) - [Carrollwood](https://applianceinstallation.center/locations/tampa-bay/carrollwood/) - [Belleair](https://applianceinstallation.center/locations/tampa-bay/belleair/) - [St. Pete Beach](https://applianceinstallation.center/locations/tampa-bay/st-pete-beach/) - [Palm Harbor](https://applianceinstallation.center/locations/tampa-bay/palm-harbor/) [Orlando](https://applianceinstallation.center/locations/orlando/) FL · 30 areas - [Winter Park](https://applianceinstallation.center/locations/orlando/winter-park/) - [Windermere](https://applianceinstallation.center/locations/orlando/windermere/) - [Dr. Phillips](https://applianceinstallation.center/locations/orlando/dr-phillips/) - [Bay Hill](https://applianceinstallation.center/locations/orlando/bay-hill/) - [Lake Nona](https://applianceinstallation.center/locations/orlando/lake-nona/) - [Heathrow](https://applianceinstallation.center/locations/orlando/heathrow/) - [Celebration](https://applianceinstallation.center/locations/orlando/celebration/) [Miami / South Florida](https://applianceinstallation.center/locations/south-florida/) FL · 47 areas - [Brickell](https://applianceinstallation.center/locations/south-florida/brickell/) - [Coconut Grove](https://applianceinstallation.center/locations/south-florida/coconut-grove/) - [Coral Gables](https://applianceinstallation.center/locations/south-florida/coral-gables/) - [Pinecrest](https://applianceinstallation.center/locations/south-florida/pinecrest/) - [Key Biscayne](https://applianceinstallation.center/locations/south-florida/key-biscayne/) - [Aventura](https://applianceinstallation.center/locations/south-florida/aventura/) - [Sunny Isles Beach](https://applianceinstallation.center/locations/south-florida/sunny-isles-beach/) - [Bal Harbour](https://applianceinstallation.center/locations/south-florida/bal-harbour/) - [Miami Beach](https://applianceinstallation.center/locations/south-florida/miami-beach/) - [Golden Beach](https://applianceinstallation.center/locations/south-florida/golden-beach/) - [Weston](https://applianceinstallation.center/locations/south-florida/weston/) - [Boca Raton](https://applianceinstallation.center/locations/south-florida/boca-raton/) - [Palm Beach](https://applianceinstallation.center/locations/south-florida/palm-beach/) [New York Metro](https://applianceinstallation.center/locations/new-york/) NY · 75 areas - [Upper East Side](https://applianceinstallation.center/locations/new-york/upper-east-side/) - [Upper West Side](https://applianceinstallation.center/locations/new-york/upper-west-side/) - [Tribeca](https://applianceinstallation.center/locations/new-york/tribeca/) - [SoHo](https://applianceinstallation.center/locations/new-york/soho/) - [Greenwich Village](https://applianceinstallation.center/locations/new-york/greenwich-village/) - [Battery Park City](https://applianceinstallation.center/locations/new-york/battery-park-city/) - [Brooklyn Heights](https://applianceinstallation.center/locations/new-york/brooklyn-heights/) - [Park Slope](https://applianceinstallation.center/locations/new-york/park-slope/) - [DUMBO](https://applianceinstallation.center/locations/new-york/dumbo/) - [Forest Hills](https://applianceinstallation.center/locations/new-york/forest-hills/) - [Great Neck](https://applianceinstallation.center/locations/new-york/great-neck/) - [Southampton](https://applianceinstallation.center/locations/new-york/southampton/) - [Scarsdale](https://applianceinstallation.center/locations/new-york/scarsdale/) [Houston](https://applianceinstallation.center/locations/houston/) TX · 36 areas - [River Oaks](https://applianceinstallation.center/locations/houston/river-oaks/) - [Memorial](https://applianceinstallation.center/locations/houston/memorial/) - [Tanglewood](https://applianceinstallation.center/locations/houston/tanglewood/) - [Greater Heights](https://applianceinstallation.center/locations/houston/greater-heights/) - [Kingwood](https://applianceinstallation.center/locations/houston/kingwood/) - [Bellaire](https://applianceinstallation.center/locations/houston/bellaire/) - [Bunker Hill Village](https://applianceinstallation.center/locations/houston/bunker-hill-village/) - [Piney Point Village](https://applianceinstallation.center/locations/houston/piney-point-village/) - [Hunters Creek Village](https://applianceinstallation.center/locations/houston/hunters-creek-village/) - [Sugar Land](https://applianceinstallation.center/locations/houston/sugar-land/) - [Cinco Ranch](https://applianceinstallation.center/locations/houston/cinco-ranch/) - [The Woodlands](https://applianceinstallation.center/locations/houston/the-woodlands/) - [West University](https://applianceinstallation.center/locations/houston/west-university/) [Chicago](https://applianceinstallation.center/locations/chicagoland/) IL · 50 areas - [Lincoln Park](https://applianceinstallation.center/locations/chicagoland/lincoln-park/) - [Near North Side](https://applianceinstallation.center/locations/chicagoland/near-north-side/) - [West Loop / Near West Side](https://applianceinstallation.center/locations/chicagoland/west-loop-near-west-side/) - [Wilmette](https://applianceinstallation.center/locations/chicagoland/wilmette/) - [Winnetka](https://applianceinstallation.center/locations/chicagoland/winnetka/) - [Glencoe](https://applianceinstallation.center/locations/chicagoland/glencoe/) - [River Forest](https://applianceinstallation.center/locations/chicagoland/river-forest/) - [Oak Park](https://applianceinstallation.center/locations/chicagoland/oak-park/) - [Hinsdale](https://applianceinstallation.center/locations/chicagoland/hinsdale/) - [Lake Forest](https://applianceinstallation.center/locations/chicagoland/lake-forest/) - [Highland Park](https://applianceinstallation.center/locations/chicagoland/highland-park/) - [Gold Coast](https://applianceinstallation.center/locations/chicagoland/gold-coast/) - [Lakeview](https://applianceinstallation.center/locations/chicagoland/lakeview/) [Los Angeles](https://applianceinstallation.center/locations/los-angeles/) CA · 95 areas - [Beverly Hills](https://applianceinstallation.center/locations/los-angeles/beverly-hills/) - [Bel Air](https://applianceinstallation.center/locations/los-angeles/bel-air/) - [Holmby Hills](https://applianceinstallation.center/locations/los-angeles/holmby-hills/) - [Brentwood](https://applianceinstallation.center/locations/los-angeles/brentwood/) - [Pacific Palisades](https://applianceinstallation.center/locations/los-angeles/pacific-palisades/) - [Santa Monica](https://applianceinstallation.center/locations/los-angeles/santa-monica/) - [Hancock Park](https://applianceinstallation.center/locations/los-angeles/hancock-park/) - [Studio City](https://applianceinstallation.center/locations/los-angeles/studio-city/) - [Calabasas](https://applianceinstallation.center/locations/los-angeles/calabasas/) - [Manhattan Beach](https://applianceinstallation.center/locations/los-angeles/manhattan-beach/) - [Palos Verdes Estates](https://applianceinstallation.center/locations/los-angeles/palos-verdes-estates/) - [Pasadena](https://applianceinstallation.center/locations/los-angeles/pasadena/) - [San Marino](https://applianceinstallation.center/locations/los-angeles/san-marino/) - [Malibu](https://applianceinstallation.center/locations/los-angeles/malibu/) [San Diego](https://applianceinstallation.center/locations/san-diego/) CA · 31 areas - [La Jolla](https://applianceinstallation.center/locations/san-diego/la-jolla/) - [Carmel Valley](https://applianceinstallation.center/locations/san-diego/carmel-valley/) - [Point Loma](https://applianceinstallation.center/locations/san-diego/point-loma/) - [Del Mar](https://applianceinstallation.center/locations/san-diego/del-mar/) - [Rancho Santa Fe](https://applianceinstallation.center/locations/san-diego/rancho-santa-fe/) - [Coronado](https://applianceinstallation.center/locations/san-diego/coronado/) - [Encinitas](https://applianceinstallation.center/locations/san-diego/encinitas/) - [Solana Beach](https://applianceinstallation.center/locations/san-diego/solana-beach/) [San Francisco Bay Area](https://applianceinstallation.center/locations/bay-area/) CA · 74 areas - [Pacific Heights](https://applianceinstallation.center/locations/bay-area/pacific-heights/) - [Presidio Heights](https://applianceinstallation.center/locations/bay-area/presidio-heights/) - [Russian Hill](https://applianceinstallation.center/locations/bay-area/russian-hill/) - [Noe Valley](https://applianceinstallation.center/locations/bay-area/noe-valley/) - [Sea Cliff](https://applianceinstallation.center/locations/bay-area/sea-cliff/) - [Hillsborough](https://applianceinstallation.center/locations/bay-area/hillsborough/) - [Atherton](https://applianceinstallation.center/locations/bay-area/atherton/) - [Woodside](https://applianceinstallation.center/locations/bay-area/woodside/) - [Palo Alto](https://applianceinstallation.center/locations/bay-area/palo-alto/) - [Los Altos Hills](https://applianceinstallation.center/locations/bay-area/los-altos-hills/) - [Tiburon](https://applianceinstallation.center/locations/bay-area/tiburon/) - [Piedmont](https://applianceinstallation.center/locations/bay-area/piedmont/) - [Marina](https://applianceinstallation.center/locations/bay-area/marina/) For the heart of your home. ## Questions about True Residential appliances. ### Why is a brand-new True cold storage unit still showing Showroom Mode after delivery? Showroom Mode is True’s own sales-floor setting: it deactivates the refrigeration system and disables the power-off function so the unit can sit powered on a showroom floor without actually cooling. It is switched off through the control panel before the unit goes into service. ### How is a True cold storage unit supposed to be leveled at installation? True’s own instructions say to check level from the interior floor of the cabinet, front-to-back and side-to-side, and adjust the leg levelers until it reads true — not by eyeballing the top or exterior of the unit. ### Is it normal for a newly installed True unit to sound a high-temperature alarm? It can be. True’s alarm fires after the cabinet has stayed above roughly 50°F for a full consecutive hour, a threshold a unit still pulling down from room temperature right after installation can still be crossing. --- **[Read on the site: True Appliance Installation | ApplianceInstallation.center](https://applianceinstallation.center/brands/true/)** **[Book a visit with ApplianceInstallation.center](https://applianceinstallation.center/schedule/)**