--- title: "Dacor 5C — a drain check tied to a clogged or folded hose" description: "What 5C means on Dacor 5C — a drain check tied to a clogged or folded hoses, what to check before booking, and when it is not a failure at all." url: "https://applianceinstallation.center/error-codes/dacor-5c/" --- # Dacor 5C — a drain check tied to a clogged or folded hose Dacor's own installation and user manual documents 5C as a drain check, tied to the drain hose being clogged or folded, or the drain hole inside the pump being clogged. ## What 5C actually means. Dacor's own installation and user manual documents 5C as a drain check, tied to the drain hose being clogged or folded, or the drain hole inside the pump being clogged. Dacor appliance display What to do when 5C shows on the appliance ### Kind of code Water supply and drain The new appliance is reporting what it gets from the water connections behind it. A no-water or slow-fill message on the first fill usually means the supply valve is still closed or only half open, or the new line kinked when the unit slid back; a drain message means the drain hose is pinched, pushed too deep into the standpipe, or looped higher or lower than the installation instructions allow. Open the valve fully, straighten the hose, set it to the height the manual gives, and run the cycle again. ### Usually leads to Water supply and shutoff connection New supply lines from a working quarter-turn stop to each water appliance, tested under pressure. ### Shows up as Drain Backing Up After an Install: Plug, Loop and Standpipe A drain backing up after an install leaves water standing in a new machine, pushes it into the sink or spills it over the top of the standpipe. ### Make Dacor Dacor installs range from wall ovens and ranges with a matching hood to column refrigeration and a panel-ready dishwasher in the same run of cabinets. ### Source Dacor dishwasher installation and user manual — drain check Dacor documents 5C on the same installation and user manual that documents the 4C water supply check. ## Before you book, in this order. Each step comes from Dacor's own guidance for 5C on its appliances. Follow it to the end: the last card says whether this is a visit. 01 Trace the drain hose for a fold or kink, especially anywhere it was bent to fit under the cabinet. 02 Close the water supply valve before opening any part of the drain path, as Dacor's manual instructs. 03 Check the drain hole inside the pump for a clog and clear it if accessible. 04 If the drain path is clear and 5C continues, book a visit rather than continuing to run cycles. ### Still there? It usually turns into [water supply and shutoff connection](https://applianceinstallation.center/services/water-supply-and-shutoff-connection/). Book with the code and the model number. ### What not to do 5C does not necessarily mean the drain pump has failed. Dacor's own documented checks point at the hose routing and the pump's drain opening first, both of which are installation and cleaning details. ## What you may notice with it. The appliance problems 5C tends to arrive with. Answer these at the appliance before anyone is booked. [All problems](https://applianceinstallation.center/problems/) Before you call ### [Drain Backing Up After an Install: Plug, Loop and Standpipe](https://applianceinstallation.center/problems/drain-backing-up-after-install/) [All 6 causes, cheapest first](https://applianceinstallation.center/problems/drain-backing-up-after-install/) It also comes with - [**Water Leak After an Install: Close the Supply Valve First**](https://applianceinstallation.center/problems/water-leak-after-install/) - [**Appliance Installation Code on a New Unit: Setup Modes and Hookup Messages**](https://applianceinstallation.center/problems/appliance-installation-code/) Problem ### Drain Backing Up After an Install: Plug, Loop and Standpipe 6 causes, cheapest first Where 5C usually leads ## Water supply and shutoff connection. **New supply line and quarter-turn stop for a refrigerator, ice maker, dish care machine or laundry pair, flushed and tested under pressure · low.** Book a visit [What the job involves](https://applianceinstallation.center/services/water-supply-and-shutoff-connection/) ## Dacor appliances. Dacor installs range from wall ovens and ranges with a matching hood to column refrigeration and a panel-ready dishwasher in the same run of cabinets. [Dacor appliance installation](https://applianceinstallation.center/brands/dacor/) More Dacor codes [4C](https://applianceinstallation.center/error-codes/dacor-4c/) [oF](https://applianceinstallation.center/error-codes/dacor-of/) [Sb on](https://applianceinstallation.center/error-codes/dacor-sb-on/) Water supply and drain on other makes [ASKO F12](https://applianceinstallation.center/error-codes/asko-f12/) [Bosch E17](https://applianceinstallation.center/error-codes/bosch-e17/) [Cove Error 800115](https://applianceinstallation.center/error-codes/cove-error-800115/) [DCS Blank display / OFF after power interruption](https://applianceinstallation.center/error-codes/dcs-drain-restriction-power-cutoff/) [Electrolux HO SE](https://applianceinstallation.center/error-codes/electrolux-ho-se-reversed-hoses/) [Fisher & Paykel Water is not getting to the machine](https://applianceinstallation.center/error-codes/fisher-and-paykel-water-not-getting-to-the-machine/) [Frigidaire E1](https://applianceinstallation.center/error-codes/frigidaire-e1/) [Gaggenau E:3200](https://applianceinstallation.center/error-codes/gaggenau-e3200/) [All 38 codes of this kind](https://applianceinstallation.center/error-codes/#family-water) Dacor builds this ### Cold storage Setting a new refrigerator, freezer, wine or beverage unit or ice maker into its opening: measured, connected to water, leveled and started. Dacor builds this ### Cooking appliances Hooking up ranges, cooktops, wall ovens, microwaves and hoods: gas connectors leak-tested, anti-tip brackets fastened, ducts sized and the first light checked. Dacor builds this ### Dish care Fitting a new dishwasher or dish drawer under the counter: supply line, drain loop or air gap, power, mounting brackets and a first test cycle. ## In Dacor's own words > Close the water supply valve. Check if the drain hose is clogged or folded. Check if the drain hole inside the pump is clogged. [Dacor dishwasher installation and user manual — drain check](https://image-us.samsung.com/SamsungUS/dacor/products/dishwashing/dishwashers/ddw24g9000apda-dw-t24pnasr/download/Dacor_24_DDW24G9000AP_Dishwasher_Installation_and_User_Manual.pdf) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Dacor documents 5C on the same installation and user manual that documents the 4C water supply check. ## Dacor 5C appliance installation, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Trace the drain hose for a fold or kink, especially anywhere it was bent to fit under the cabinet. If it comes back, it needs a visit. ### Why does Dacor say to close the water supply valve before checking a drain problem? This is a safety step in Dacor's own manual, meant to stop more water from entering the unit while the drain path is being checked and cleared. ### Is 5C likely if the drain hose was routed under a tight cabinet during installation? Yes, a hose folded to fit a tight space is exactly the kind of installation detail Dacor names as a documented cause of this code. ### Can I clear a clogged drain hole in the pump myself? Dacor's documentation describes checking it, but reaching inside the pump housing itself is best left to a visit rather than an owner opening the unit further. --- **[Read on the site: Dacor 5C — a drain check tied to a clogged or folded hose](https://applianceinstallation.center/error-codes/dacor-5c/)** **[Book a visit with ApplianceInstallation.center](https://applianceinstallation.center/schedule/)**