---
title: "Electrolux HO SE: the hot and cold hoses were connected backward"
description: "What HO SE means on Electrolux HO SE: the hot and cold hoses were connected backwards, what to check before booking, and when it is not a failure at all."
url: "https://applianceinstallation.center/error-codes/electrolux-ho-se-reversed-hoses/"
---

# Electrolux HO SE: the hot and cold hoses were connected backward

Electrolux states that HO SE means a condition is detected where the inlet hoses have been installed incorrectly — hot supply to the cold inlet and cold supply to the hot inlet.

## What HO SE actually means.

Electrolux states that HO SE means a condition is detected where the inlet hoses have been installed incorrectly — hot supply to the cold inlet and cold supply to the hot inlet.

Electrolux appliance display

What to do when HO SE shows on the appliance

### Kind of code Water supply and drain

The new appliance is reporting what it gets from the water connections behind it. A no-water or slow-fill message on the first fill usually means the supply valve is still closed or only half open, or the new line kinked when the unit slid back; a drain message means the drain hose is pinched, pushed too deep into the standpipe, or looped higher or lower than the installation instructions allow. Open the valve fully, straighten the hose, set it to the height the manual gives, and run the cycle again.

### Usually leads to Water supply and shutoff connection

New supply lines from a working quarter-turn stop to each water appliance, tested under pressure.

### Shows up as Appliance Installation Code on a New Unit: Setup Modes and Hookup Messages

An appliance installation code is a message a new unit shows because of how it was set up: a demo mode, a water or drain alert, a vent warning or a power check.

### Make Electrolux

Electrolux installs take in front-load laundry pairs, freestanding and slide-in cooking, dishwashers and refrigerators, most of them on hookups already in place.

### Source Electrolux owner support: HO SE error code, front-loading washer

Confirmed on Electrolux’s front-loading washer support article, which names this code specifically as reversed-hose detection.

## Before you book, in this order.

Each step comes from Electrolux's own guidance for HO SE on its appliances. Follow it to the end: the last card says whether this is a visit.

01

Shut off each water supply valve before touching either hose.

02

Attach each supply hose to the correct inlet connection on the washer — hot to hot, cold to cold.

03

Turn the supply valves back on and confirm neither hose is kinked.

04

Run a short cycle to confirm the code clears; if HO SE returns with the hoses confirmed correct, book a visit.

### Still there?

It usually turns into [water supply and shutoff connection](https://applianceinstallation.center/services/water-supply-and-shutoff-connection/). Book with the code and the model number.

### What not to do

HO SE is specifically about hose placement, not a failed inlet valve or a heating problem. If the hoses are already correctly connected and the code repeats, that points to a different issue.

## What you may notice with it.

The appliance problems HO SE tends to arrive with. Answer these at the appliance before anyone is booked.

[All problems](https://applianceinstallation.center/problems/)

Before you call

### [Appliance Installation Code on a New Unit: Setup Modes and Hookup Messages](https://applianceinstallation.center/problems/appliance-installation-code/)

[All 8 causes, cheapest first](https://applianceinstallation.center/problems/appliance-installation-code/)

It also comes with

- [**Water Leak After an Install: Close the Supply Valve First**](https://applianceinstallation.center/problems/water-leak-after-install/)

Problem

### Appliance Installation Code on a New Unit: Setup Modes and Hookup Messages

8 causes, cheapest first

Where HO SE usually leads

## Water supply and shutoff connection.

**New supply line and quarter-turn stop for a refrigerator, ice maker, dish care machine or laundry pair, flushed and tested under pressure · low.**

Book a visit [What the job involves](https://applianceinstallation.center/services/water-supply-and-shutoff-connection/)

## Electrolux appliances.

Electrolux installs take in front-load laundry pairs, freestanding and slide-in cooking, dishwashers and refrigerators, most of them on hookups already in place.

[Electrolux appliance installation](https://applianceinstallation.center/brands/electrolux/)

More Electrolux codes

[EF1](https://applianceinstallation.center/error-codes/electrolux-ef1-known-installation-issue/) [SB SB](https://applianceinstallation.center/error-codes/electrolux-sabbath-mode-refrigerator/) [DEMO MODE](https://applianceinstallation.center/error-codes/electrolux-demo-mode-oven/)

Water supply and drain on other makes

[ASKO F12](https://applianceinstallation.center/error-codes/asko-f12/) [Bosch E17](https://applianceinstallation.center/error-codes/bosch-e17/) [Cove Error 800115](https://applianceinstallation.center/error-codes/cove-error-800115/) [Dacor 4C](https://applianceinstallation.center/error-codes/dacor-4c/) [DCS Blank display / OFF after power interruption](https://applianceinstallation.center/error-codes/dcs-drain-restriction-power-cutoff/) [Fisher & Paykel Water is not getting to the machine](https://applianceinstallation.center/error-codes/fisher-and-paykel-water-not-getting-to-the-machine/) [Frigidaire E1](https://applianceinstallation.center/error-codes/frigidaire-e1/) [Gaggenau E:3200](https://applianceinstallation.center/error-codes/gaggenau-e3200/)

[All 39 codes of this kind](https://applianceinstallation.center/error-codes/#family-water)

Electrolux builds this

### Cold storage

Setting a new refrigerator, freezer, wine or beverage unit or ice maker into its opening: measured, connected to water, leveled and started.

Electrolux builds this

### Cooking appliances

Hooking up ranges, cooktops, wall ovens, microwaves and hoods: gas connectors leak-tested, anti-tip brackets fastened, ducts sized and the first light checked.

Electrolux builds this

### Dish care

Fitting a new dishwasher or dish drawer under the counter: supply line, drain loop or air gap, power, mounting brackets and a first test cycle.

## In Electrolux's own words

> condition is detected where the inlet hoses have been installed incorrectly (hot supply to cold inlet and cold supply to hot inlet)

[Electrolux owner support: HO SE error code, front-loading washer](https://owner.electrolux.com/support-articles/article/1829275-laundry-front-loading-washer-displaying-error-code-ho-se-reversed-hose-detection-) [Electrolux owner support: HO SE error code, front-loading washer](https://owner.electrolux.com/support-articles/article/1829275-laundry-front-loading-washer-displaying-error-code-ho-se-reversed-hose-detection-)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Confirmed on Electrolux’s front-loading washer support article, which names this code specifically as reversed-hose detection.

## Electrolux HO SE appliance installation, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

[All service areas](https://applianceinstallation.center/locations/)

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For the heart of your home.

## Questions about HO SE.

### Can I clear HO SE myself?

Shut off each water supply valve before touching either hose. If it comes back, it needs a visit.

### My newly connected Electrolux laundry machine shows HO SE — what does that mean?

Electrolux’s control detected the hot and cold supply hoses connected to the wrong inlets. Shutting off both valves and reattaching the hoses to the correct sides clears it.

### Is HO SE a sign my Electrolux laundry machine’s water valve is broken?

Not based on Electrolux’s own description — the code is specifically a reversed-hose detection, so checking the hose connections comes before suspecting the valve itself.

### Will HO SE clear on its own if I run another cycle on my Electrolux machine?

No — Electrolux’s fix is to physically correct the hose connections; the code will keep returning on a hose mix-up until the hoses are swapped back.

---

**[Read on the site: Electrolux HO SE: the hot and cold hoses were connected backward](https://applianceinstallation.center/error-codes/electrolux-ho-se-reversed-hoses/)**

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