--- title: "Frigidaire E5 — a laundry machine that is not level" description: "What E5 means on Frigidaire E5 — a laundry machine that is not levels, what to check before booking, and when it is not a failure at all." url: "https://applianceinstallation.center/error-codes/frigidaire-e5/" --- # Frigidaire E5 — a laundry machine that is not level Frigidaire's own support article defines E5 in plain terms: the unit is not level, and its documented fix is to make sure the unit is level and not leaning back, adjusting the leveling legs until it is. ## What E5 actually means. Frigidaire's own support article defines E5 in plain terms: the unit is not level, and its documented fix is to make sure the unit is level and not leaning back, adjusting the leveling legs until it is. Frigidaire appliance display What to do when E5 shows on the appliance ### Kind of code Level and balance An unbalance or not-level message on a brand-new laundry machine is usually a leftover from delivery. The shipping bolts that hold the drum still in transit may still be in the back panel, one leveling leg may be off the floor, the lock nuts may be loose so the legs creep, or the floor itself may slope more than the legs can take up. Take the bolts out, set all four legs so the machine sits level and does not rock, tighten the lock nuts, and run the load again. ### Usually leads to Anti-tip bracket and leveling Anti-tip bracket fastened and engaged, leveling legs set, doors square, every foot firm. ### Shows up as New Appliance Not Level: Rocking Cabinets and Uneven Gaps A new appliance not level rocks when pressed at a corner, sits out of line with the counter, or shows a gap that widens from one side to the other. ### Make Frigidaire Frigidaire installs are usually straight swaps: a refrigerator, range, dishwasher or laundry pair going onto the hookups the old one used. ### Source Frigidaire owner support — Error Code E5 Frigidaire documents E5 on its top-loading washer electronic control platform, alongside the related out-of-balance code E4. ## Before you book, in this order. Each step comes from Frigidaire's own guidance for E5 on its appliances. Follow it to the end: the last card says whether this is a visit. 01 Place a level across the top of the machine front-to-back and side-to-side. 02 Adjust each leveling leg until all four sit firmly on the floor with the machine level in both directions. 03 Confirm the machine is not tipped backward, which Frigidaire calls out specifically. 04 Re-run a cycle once level is confirmed before assuming any part needs attention. ### Still there? It usually turns into [anti-tip bracket and leveling](https://applianceinstallation.center/services/anti-tip-bracket-and-leveling/). Book with the code and the model number. ### What not to do E5 does not point at a part inside the machine. Frigidaire's own instruction is entirely about the leveling legs and the floor underneath, which is a finishing step of installation rather than a repair. ## What you may notice with it. The appliance problems E5 tends to arrive with. Answer these at the appliance before anyone is booked. [All problems](https://applianceinstallation.center/problems/) Before you call ### [New Appliance Not Level: Rocking Cabinets and Uneven Gaps](https://applianceinstallation.center/problems/appliance-not-level/) [All 6 causes, cheapest first](https://applianceinstallation.center/problems/appliance-not-level/) It also comes with - [**New Unit Vibrating or Walking Across the Floor**](https://applianceinstallation.center/problems/new-unit-vibrating-or-walking/) - [**Appliance Installation Code on a New Unit: Setup Modes and Hookup Messages**](https://applianceinstallation.center/problems/appliance-installation-code/) Problem ### New Appliance Not Level: Rocking Cabinets and Uneven Gaps 6 causes, cheapest first Where E5 usually leads ## Anti-tip bracket and leveling. **Anti-tip bracket fastened and engaged, leveling legs set, doors squared on a range, cold storage unit, dish care machine or laundry machine · lowest.** Book a visit [What the job involves](https://applianceinstallation.center/services/anti-tip-bracket-and-leveling/) ## Frigidaire appliances. Frigidaire installs are usually straight swaps: a refrigerator, range, dishwasher or laundry pair going onto the hookups the old one used. [Frigidaire appliance installation](https://applianceinstallation.center/brands/frigidaire/) More Frigidaire codes [E1](https://applianceinstallation.center/error-codes/frigidaire-e1/) [E4](https://applianceinstallation.center/error-codes/frigidaire-e4/) [SB SB](https://applianceinstallation.center/error-codes/frigidaire-sb-sb/) Level and balance on other makes [Bosch E32](https://applianceinstallation.center/error-codes/bosch-e32/) [Fisher & Paykel Wash load is out of balance](https://applianceinstallation.center/error-codes/fisher-and-paykel-out-of-balance/) [GE Profile Spin light blinking](https://applianceinstallation.center/error-codes/ge-profile-spin-blinking/) [LG UE](https://applianceinstallation.center/error-codes/lg-ue/) [Samsung UE](https://applianceinstallation.center/error-codes/samsung-ue/) [SKS bE](https://applianceinstallation.center/error-codes/sks-be/) [Speed Queen Er ub](https://applianceinstallation.center/error-codes/speed-queen-er-ub-unbalance/) Frigidaire builds this ### Cold storage Setting a new refrigerator, freezer, wine or beverage unit or ice maker into its opening: measured, connected to water, leveled and started. Frigidaire builds this ### Cooking appliances Hooking up ranges, cooktops, wall ovens, microwaves and hoods: gas connectors leak-tested, anti-tip brackets fastened, ducts sized and the first light checked. Frigidaire builds this ### Dish care Fitting a new dishwasher or dish drawer under the counter: supply line, drain loop or air gap, power, mounting brackets and a first test cycle. ## In Frigidaire's own words > Make sure the unit is level and not leaned back. If the unit is not level, adjust the leveling legs to level unit. [Frigidaire owner support — Error Code E5](https://owner.frigidaire.com/support-articles/article/1830380-laundry-top-loading-washer-displaying-error-code-e5-washer-is-not-level-) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Frigidaire documents E5 on its top-loading washer electronic control platform, alongside the related out-of-balance code E4. ## Frigidaire E5 appliance installation, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Place a level across the top of the machine front-to-back and side-to-side. If it comes back, it needs a visit. ### How is E5 different from Frigidaire's E4 out-of-balance code? E5 is specifically about the machine's own level, while E4 is about balance during a spin cycle; a machine that is not level often produces both, but leveling it addresses E5 directly. ### Does E5 mean the floor needs reinforcing before the machine can be installed there? Not usually; most floors support the leveling legs fine once they are all adjusted evenly, though a visibly sloped or springy floor is worth mentioning to the installer. ### Can E5 appear even if the machine looks level by eye? Yes, a small tilt that is not obvious by eye can still be enough to trigger it, which is why checking with an actual level rather than by sight is the documented approach. --- **[Read on the site: Frigidaire E5 — a laundry machine that is not level](https://applianceinstallation.center/error-codes/frigidaire-e5/)** **[Book a visit with ApplianceInstallation.center](https://applianceinstallation.center/schedule/)**