--- title: "LG UE — a laundry machine shaking during spin" description: "What UE means on LG UE — a laundry machine shaking during spins, what to check before booking, and when it is not a failure at all." url: "https://applianceinstallation.center/error-codes/lg-ue/" --- # LG UE — a laundry machine shaking during spin LG's own help library ties UE directly to leveling: if the washer shakes or makes thumping noises during spin, a UE error may occur if the washer is not level, and its documented fix walks through checking and adjusting each leveling leg. ## What UE actually means. LG's own help library ties UE directly to leveling: if the washer shakes or makes thumping noises during spin, a UE error may occur if the washer is not level, and its documented fix walks through checking and adjusting each leveling leg. LG appliance display · also shown as dc, Ub, U6 What to do when UE shows on the appliance ### Kind of code Level and balance An unbalance or not-level message on a brand-new laundry machine is usually a leftover from delivery. The shipping bolts that hold the drum still in transit may still be in the back panel, one leveling leg may be off the floor, the lock nuts may be loose so the legs creep, or the floor itself may slope more than the legs can take up. Take the bolts out, set all four legs so the machine sits level and does not rock, tighten the lock nuts, and run the load again. ### Usually leads to Anti-tip bracket and leveling Anti-tip bracket fastened and engaged, leveling legs set, doors square, every foot firm. ### Shows up as New Appliance Not Level: Rocking Cabinets and Uneven Gaps A new appliance not level rocks when pressed at a corner, sits out of line with the counter, or shows a gap that widens from one side to the other. ### Make LG LG installs span refrigerators with water lines, stacked or side-by-side laundry, dishwashers and ranges, often with a Wi-Fi setup at first power-on. ### Source LG USA Support — Front Load Washer Error Code List LG documents UE alongside related codes like dc, Ub and U6 on its current washer platforms. ## Before you book, in this order. Each step comes from LG's own guidance for UE on its appliances. Follow it to the end: the last card says whether this is a visit. 01 Rock the washer from front, back and side to check for unevenness. 02 Use a wrench to adjust the height of the leg located in the direction the unit tilts, per LG's documented method. 03 Confirm all legs are in firm contact with the floor. 04 Place a level on top of the washer, checking both the front edge and the middle of the top plate, until it reads centered. ### Still there? It usually turns into [anti-tip bracket and leveling](https://applianceinstallation.center/services/anti-tip-bracket-and-leveling/). Book with the code and the model number. ### What not to do UE does not necessarily mean the drum bearing or suspension has failed. LG's own troubleshooting for this code starts entirely with leveling, which is a finishing step of installation. ## What you may notice with it. The appliance problems UE tends to arrive with. Answer these at the appliance before anyone is booked. [All problems](https://applianceinstallation.center/problems/) Before you call ### [New Appliance Not Level: Rocking Cabinets and Uneven Gaps](https://applianceinstallation.center/problems/appliance-not-level/) [All 6 causes, cheapest first](https://applianceinstallation.center/problems/appliance-not-level/) It also comes with - [**New Unit Vibrating or Walking Across the Floor**](https://applianceinstallation.center/problems/new-unit-vibrating-or-walking/) - [**Appliance Installation Code on a New Unit: Setup Modes and Hookup Messages**](https://applianceinstallation.center/problems/appliance-installation-code/) Problem ### New Appliance Not Level: Rocking Cabinets and Uneven Gaps 6 causes, cheapest first Where UE usually leads ## Anti-tip bracket and leveling. **Anti-tip bracket fastened and engaged, leveling legs set, doors squared on a range, cold storage unit, dish care machine or laundry machine · lowest.** Book a visit [What the job involves](https://applianceinstallation.center/services/anti-tip-bracket-and-leveling/) ## LG appliances. LG installs span refrigerators with water lines, stacked or side-by-side laundry, dishwashers and ranges, often with a Wi-Fi setup at first power-on. [LG appliance installation](https://applianceinstallation.center/brands/lg/) More LG codes [GAS](https://applianceinstallation.center/error-codes/lg-gas/) [E13](https://applianceinstallation.center/error-codes/lg-e13/) [d90](https://applianceinstallation.center/error-codes/lg-d90/) [Sb](https://applianceinstallation.center/error-codes/lg-sb-range/) [IE](https://applianceinstallation.center/error-codes/lg-ie/) [OE](https://applianceinstallation.center/error-codes/lg-oe/) [OFF](https://applianceinstallation.center/error-codes/lg-off-fridge/) Level and balance on other makes [Bosch E32](https://applianceinstallation.center/error-codes/bosch-e32/) [Fisher & Paykel Wash load is out of balance](https://applianceinstallation.center/error-codes/fisher-and-paykel-out-of-balance/) [Frigidaire E4](https://applianceinstallation.center/error-codes/frigidaire-e4/) [GE Profile Spin light blinking](https://applianceinstallation.center/error-codes/ge-profile-spin-blinking/) [Samsung UE](https://applianceinstallation.center/error-codes/samsung-ue/) [SKS bE](https://applianceinstallation.center/error-codes/sks-be/) [Speed Queen Er ub](https://applianceinstallation.center/error-codes/speed-queen-er-ub-unbalance/) [All 9 codes of this kind](https://applianceinstallation.center/error-codes/#family-balance) LG builds this ### Cold storage Setting a new refrigerator, freezer, wine or beverage unit or ice maker into its opening: measured, connected to water, leveled and started. LG builds this ### Cooking appliances Hooking up ranges, cooktops, wall ovens, microwaves and hoods: gas connectors leak-tested, anti-tip brackets fastened, ducts sized and the first light checked. LG builds this ### Dish care Fitting a new dishwasher or dish drawer under the counter: supply line, drain loop or air gap, power, mounting brackets and a first test cycle. ## In LG's own words > A UE error may occur during this time if the washer is not level. Rock the washer from the front, back and side to check for unevenness. Using a wrench, adjust the height of the leg located in the direction the unit tilts. [LG USA Support — Front Load Washer Error Code List](https://web.archive.org/web/20260907073730/https://www.lg.com/us/support/help-library/lg-front-load-washer-error-code-list--20155069413456) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. LG documents UE alongside related codes like dc, Ub and U6 on its current washer platforms. ## LG UE appliance installation, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Rock the washer from front, back and side to check for unevenness. If it comes back, it needs a visit. ### How do I check if my new LG laundry machine is actually level? LG's documented method is placing a level on top of the machine, checking both the front edge and the center of the top plate, and adjusting the legs until the bubble sits centered in both positions. ### I already leveled the machine — why does UE still appear on heavy loads? A very large or heavily mixed load can still trigger a temporary UE even on a level machine; LG's guidance is to let the machine attempt to rebalance and redistribute the load if it does not resolve. ### Does UE mean something was installed wrong versus just needing adjustment? Not necessarily wrong, just unfinished — LG's leveling procedure is a normal last step of installation, and a machine that has not had it done yet is expected to show this code on an early load. --- **[Read on the site: LG UE — a laundry machine shaking during spin](https://applianceinstallation.center/error-codes/lg-ue/)** **[Book a visit with ApplianceInstallation.center](https://applianceinstallation.center/schedule/)**