--- title: "Miele's drain hose height on a laundry machine" description: "What Water drainage fault means on Miele's drain hose height on a laundry machines, what to check before booking, and when it is not a failure at all." url: "https://applianceinstallation.center/error-codes/miele-water-drainage-alert/" --- # Miele's drain hose height on a laundry machine Miele's own troubleshooting names two direct causes for this alert: the end of the drain hose sitting higher than the maximum delivery head the machine can pump against, and a kink or loop pinching the hose somewhere along its run. ## What Water drainage fault actually means. Miele's own troubleshooting names two direct causes for this alert: the end of the drain hose sitting higher than the maximum delivery head the machine can pump against, and a kink or loop pinching the hose somewhere along its run. Both are set at the hookup, not something that develops in the machine over time. Miele appliance display What to do when Water drainage fault shows on the appliance ### Kind of code Water supply and drain The new appliance is reporting what it gets from the water connections behind it. A no-water or slow-fill message on the first fill usually means the supply valve is still closed or only half open, or the new line kinked when the unit slid back; a drain message means the drain hose is pinched, pushed too deep into the standpipe, or looped higher or lower than the installation instructions allow. Open the valve fully, straighten the hose, set it to the height the manual gives, and run the cycle again. ### Usually leads to Water supply and shutoff connection New supply lines from a working quarter-turn stop to each water appliance, tested under pressure. ### Shows up as Drain Backing Up After an Install: Plug, Loop and Standpipe A drain backing up after an install leaves water standing in a new machine, pushes it into the sink or spills it over the top of the standpipe. ### Make Miele Miele installs include integrated dish care, laundry pairs, ovens and steam ovens, cooktops, hoods and built-in cold storage, each to a precise cutout. ### Source Miele USA customer assistance — water drainage alert (washer) Confirmed on Miele's US customer-assistance page for its washer line. ## Before you book, in this order. Each step comes from Miele's own guidance for Water drainage fault on its appliances. Follow it to the end: the last card says whether this is a visit. 01 Measure the height of the drain hose's discharge point above the machine's own base. 02 Lower the discharge point so it does not exceed roughly 3 feet 3 inches (1 meter), Miele's own stated limit. 03 Remove any kinks or loops in the hose and check afterward that the plastic hasn't weakened at that spot. 04 If the height and the hose are already correct, book a visit rather than repeatedly re-routing the hose. ### Still there? It usually turns into [water supply and shutoff connection](https://applianceinstallation.center/services/water-supply-and-shutoff-connection/). Book with the code and the model number. ### What not to do This alert does not automatically mean the drain pump has failed. Miele's own first two causes are both about how high or how kinked the hose is, not a part inside the machine. ## What you may notice with it. The appliance problems Water drainage fault tends to arrive with. Answer these at the appliance before anyone is booked. [All problems](https://applianceinstallation.center/problems/) Before you call ### [Drain Backing Up After an Install: Plug, Loop and Standpipe](https://applianceinstallation.center/problems/drain-backing-up-after-install/) [All 6 causes, cheapest first](https://applianceinstallation.center/problems/drain-backing-up-after-install/) It also comes with - [**Appliance Installation Code on a New Unit: Setup Modes and Hookup Messages**](https://applianceinstallation.center/problems/appliance-installation-code/) Problem ### Drain Backing Up After an Install: Plug, Loop and Standpipe 6 causes, cheapest first Where Water drainage fault usually leads ## Water supply and shutoff connection. **New supply line and quarter-turn stop for a refrigerator, ice maker, dish care machine or laundry pair, flushed and tested under pressure · low.** Book a visit [What the job involves](https://applianceinstallation.center/services/water-supply-and-shutoff-connection/) ## Miele appliances. Miele installs include integrated dish care, laundry pairs, ovens and steam ovens, cooktops, hoods and built-in cold storage, each to a precise cutout. [Miele appliance installation](https://applianceinstallation.center/brands/miele/) More Miele codes [Water inlet fault](https://applianceinstallation.center/error-codes/miele-water-inlet-alert-commissioning/) [Demo mode](https://applianceinstallation.center/error-codes/miele-demo-mode/) [F12](https://applianceinstallation.center/error-codes/miele-f12-water-inlet/) [Burner does not ignite during commissioning](https://applianceinstallation.center/error-codes/miele-burner-not-igniting-commissioning/) Water supply and drain on other makes [ASKO F12](https://applianceinstallation.center/error-codes/asko-f12/) [Bosch E17](https://applianceinstallation.center/error-codes/bosch-e17/) [Cove Error 800115](https://applianceinstallation.center/error-codes/cove-error-800115/) [Dacor 4C](https://applianceinstallation.center/error-codes/dacor-4c/) [DCS Blank display / OFF after power interruption](https://applianceinstallation.center/error-codes/dcs-drain-restriction-power-cutoff/) [Electrolux HO SE](https://applianceinstallation.center/error-codes/electrolux-ho-se-reversed-hoses/) [Fisher & Paykel Water is not getting to the machine](https://applianceinstallation.center/error-codes/fisher-and-paykel-water-not-getting-to-the-machine/) [Frigidaire E1](https://applianceinstallation.center/error-codes/frigidaire-e1/) [All 38 codes of this kind](https://applianceinstallation.center/error-codes/#family-water) Miele builds this ### Cold storage Setting a new refrigerator, freezer, wine or beverage unit or ice maker into its opening: measured, connected to water, leveled and started. Miele builds this ### Cooking appliances Hooking up ranges, cooktops, wall ovens, microwaves and hoods: gas connectors leak-tested, anti-tip brackets fastened, ducts sized and the first light checked. Miele builds this ### Dish care Fitting a new dishwasher or dish drawer under the counter: supply line, drain loop or air gap, power, mounting brackets and a first test cycle. ## In Miele's own words > Make sure that the maximum delivery head of 3' 3" (1 m) is not exceeded. [Miele USA customer assistance — water drainage alert (washer)](https://web.archive.org/web/2026id_/https://www.mieleusa.com/support/customer-assistance/washer-1323/all/water_drainage_fault-92993325707) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Confirmed on Miele's US customer-assistance page for its washer line. ## Miele Water drainage fault appliance installation, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Measure the height of the drain hose's discharge point above the machine's own base. If it comes back, it needs a visit. ### How do I measure whether my drain hose is too high on a Miele laundry machine? Measure from the bottom of the machine up to where the hose actually discharges water, and compare that to Miele's own stated limit of about 3 feet 3 inches (1 meter). ### The hose looks fine to me — could the alert still be about a kink I can't see? Yes. Miele's own guidance treats a kink anywhere along the hose's run the same as excess height, so it's worth tracing the full length, including behind and under the machine, not just the visible portion. ### If I lower the hose and remove any kinks, should the alert clear right away? It should clear on the next cycle. If it doesn't, Miele's own troubleshooting moves on to checking the drain filter and pump for blockage. --- **[Read on the site: Miele's drain hose height on a laundry machine](https://applianceinstallation.center/error-codes/miele-water-drainage-alert/)** **[Book a visit with ApplianceInstallation.center](https://applianceinstallation.center/schedule/)**