--- title: "Monogram COOLING OFF — a deliberate showroom setting" description: "What COOLING OFF means on Monogram COOLING OFF — a deliberate showroom settings, what to check before booking, and when it is not a failure at all." url: "https://applianceinstallation.center/error-codes/monogram-cooling-off/" --- # Monogram COOLING OFF — a deliberate showroom setting Monogram's own column refrigeration manual documents a display setting entered by holding two pads together, which stops the cooling system on purpose for a showroom display or an extended vacancy, while leaving electrical power to the unit on. ## What COOLING OFF actually means. Monogram's own column refrigeration manual documents a display setting entered by holding two pads together, which stops the cooling system on purpose for a showroom display or an extended vacancy, while leaving electrical power to the unit on. Monogram appliance display What to do when COOLING OFF shows on the appliance ### Kind of code Setup modes, not failures Nothing is wrong with the new appliance; it has come out of the carton in a state the store or the factory left it in. A showroom or demo mode lights the display and the fans while the unit never cools or heats, a Sabbath setting holds the oven light and hides the controls, a control or shipping lock refuses every key, and some laundry and dish care machines ask for a first calibration cycle before normal use. The manual gives the key sequence that turns each one off; once it is off, the appliance runs as it should. ### Usually leads to No installation Confirm the display literally reads COOLING OFF rather than a temperature before assuming a failure. ### Shows up as Cold Storage Slow to Cool on the First Day Cold storage slow to cool is a new refrigerator, freezer, wine or beverage unit that still feels warm inside many hours after its installation. ### Make Monogram Monogram installs are GE's luxury built-ins: column refrigeration, pro ranges, wall ovens, hoods and a panel-ready dishwasher for a custom kitchen. ### Source Monogram column refrigeration/freezer owner's manual — Cooling Off Monogram documents this setting on its column refrigeration and freezer models; the exact pads used vary by model width. ## Before you book, in this order. Each step comes from Monogram's own guidance for COOLING OFF on its appliances. Follow it to the end: the last card says whether this is a visit. 01 Confirm the display literally reads COOLING OFF rather than a temperature before assuming a failure. 02 Use the same two-pad hold documented for the model to exit the setting. 03 Allow the standard stabilization period once cooling resumes before loading food into the unit. 04 If the display will not exit COOLING OFF with the documented hold, book a visit rather than cycling breaker power repeatedly. ### Cleared? The message has gone from the display, the setting or connection behind it has been corrected, and the new appliance finishes a full first cycle without raising it again. A setup code that comes straight back after the hookup has been checked points to something the install missed, such as a kinked hose or a harness left unplugged, so note it when you book. ### What not to do COOLING OFF does not mean the compressor or the sealed system has failed; the setting deliberately stops cooling while leaving the electronics powered. It is meant to be reversible with the same button hold that set it. ## What you may notice with it. The appliance problems COOLING OFF tends to arrive with. Answer these at the appliance before anyone is booked. [All problems](https://applianceinstallation.center/problems/) Before you call ### [Cold Storage Slow to Cool on the First Day](https://applianceinstallation.center/problems/cold-storage-slow-to-cool-first-day/) [All 6 causes, cheapest first](https://applianceinstallation.center/problems/cold-storage-slow-to-cool-first-day/) It also comes with - [**Appliance Installation Code on a New Unit: Setup Modes and Hookup Messages**](https://applianceinstallation.center/problems/appliance-installation-code/) Problem ### Cold Storage Slow to Cool on the First Day 6 causes, cheapest first No installation indicated ## Nothing to install. Nothing is wrong with the new appliance; it has come out of the carton in a state the store or the factory left it in. A showroom or demo mode lights the display and the fans while the unit never cools or heats, a Sabbath setting holds the oven light and hides the controls, a control or shipping lock refuses every key, and some laundry and dish care machines ask for a first calibration cycle before normal use. The manual gives the key sequence that turns each one off; once it is off, the appliance runs as it should. [How to read what your appliance is telling you](https://applianceinstallation.center/problems/appliance-installation-code/) ## Monogram appliances. Monogram installs are GE's luxury built-ins: column refrigeration, pro ranges, wall ovens, hoods and a panel-ready dishwasher for a custom kitchen. [Monogram appliance installation](https://applianceinstallation.center/brands/monogram/) More Monogram codes [Bad Line](https://applianceinstallation.center/error-codes/monogram-bad-line/) [SABBATH MODE](https://applianceinstallation.center/error-codes/monogram-sabbath-mode/) Setup modes, not failures on other makes [ASKO SHO](https://applianceinstallation.center/error-codes/asko-sho/) [Bertazzoni DEMO MODE](https://applianceinstallation.center/error-codes/bertazzoni-demo-mode/) [Bosch dE](https://applianceinstallation.center/error-codes/bosch-de/) [Café SA](https://applianceinstallation.center/error-codes/cafe-sa/) [Cove Sabbath](https://applianceinstallation.center/error-codes/cove-sabbath-mode/) [Dacor oF](https://applianceinstallation.center/error-codes/dacor-of/) [Electrolux SB SB](https://applianceinstallation.center/error-codes/electrolux-sabbath-mode-refrigerator/) [Frigidaire SB SB](https://applianceinstallation.center/error-codes/frigidaire-sb-sb/) [All 40 codes of this kind](https://applianceinstallation.center/error-codes/#family-mode) Monogram builds this ### Cold storage Setting a new refrigerator, freezer, wine or beverage unit or ice maker into its opening: measured, connected to water, leveled and started. Monogram builds this ### Cooking appliances Hooking up ranges, cooktops, wall ovens, microwaves and hoods: gas connectors leak-tested, anti-tip brackets fastened, ducts sized and the first light checked. Monogram builds this ### Dish care Fitting a new dishwasher or dish drawer under the counter: supply line, drain loop or air gap, power, mounting brackets and a first test cycle. ## In Monogram's own words > To turn off the cooling system press and hold both (+) and (-) pads until the display shows COOLING OFF. [Monogram column refrigeration/freezer owner's manual — Cooling Off](https://images.salsify.com/image/upload/s--HnEHe8IJ--/82af7f0aa309690adcbdfc3c8692d28c03e22c77.pdf) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Monogram documents this setting on its column refrigeration and freezer models; the exact pads used vary by model width. ## Monogram COOLING OFF appliance installation, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. [All service areas](https://applianceinstallation.center/locations/) [Tampa Bay](https://applianceinstallation.center/locations/tampa-bay/) FL · 31 areas - [Hyde Park](https://applianceinstallation.center/locations/tampa-bay/hyde-park/) - [Davis Islands](https://applianceinstallation.center/locations/tampa-bay/davis-islands/) - [Palma Ceia](https://applianceinstallation.center/locations/tampa-bay/palma-ceia/) - [Westchase](https://applianceinstallation.center/locations/tampa-bay/westchase/) - [Carrollwood](https://applianceinstallation.center/locations/tampa-bay/carrollwood/) - [Belleair](https://applianceinstallation.center/locations/tampa-bay/belleair/) - [St. Pete Beach](https://applianceinstallation.center/locations/tampa-bay/st-pete-beach/) - [Palm Harbor](https://applianceinstallation.center/locations/tampa-bay/palm-harbor/) [Orlando](https://applianceinstallation.center/locations/orlando/) FL · 30 areas - [Winter Park](https://applianceinstallation.center/locations/orlando/winter-park/) - [Windermere](https://applianceinstallation.center/locations/orlando/windermere/) - [Dr. Phillips](https://applianceinstallation.center/locations/orlando/dr-phillips/) - [Bay Hill](https://applianceinstallation.center/locations/orlando/bay-hill/) - [Lake Nona](https://applianceinstallation.center/locations/orlando/lake-nona/) - [Heathrow](https://applianceinstallation.center/locations/orlando/heathrow/) - [Celebration](https://applianceinstallation.center/locations/orlando/celebration/) [Miami / South Florida](https://applianceinstallation.center/locations/south-florida/) FL · 47 areas - [Brickell](https://applianceinstallation.center/locations/south-florida/brickell/) - [Coconut Grove](https://applianceinstallation.center/locations/south-florida/coconut-grove/) - [Coral Gables](https://applianceinstallation.center/locations/south-florida/coral-gables/) - [Pinecrest](https://applianceinstallation.center/locations/south-florida/pinecrest/) - [Key Biscayne](https://applianceinstallation.center/locations/south-florida/key-biscayne/) - [Aventura](https://applianceinstallation.center/locations/south-florida/aventura/) - [Sunny Isles Beach](https://applianceinstallation.center/locations/south-florida/sunny-isles-beach/) - [Bal Harbour](https://applianceinstallation.center/locations/south-florida/bal-harbour/) - [Miami Beach](https://applianceinstallation.center/locations/south-florida/miami-beach/) - [Golden Beach](https://applianceinstallation.center/locations/south-florida/golden-beach/) - [Weston](https://applianceinstallation.center/locations/south-florida/weston/) - [Boca Raton](https://applianceinstallation.center/locations/south-florida/boca-raton/) - [Palm Beach](https://applianceinstallation.center/locations/south-florida/palm-beach/) [New York Metro](https://applianceinstallation.center/locations/new-york/) NY · 75 areas - [Upper East Side](https://applianceinstallation.center/locations/new-york/upper-east-side/) - [Upper West Side](https://applianceinstallation.center/locations/new-york/upper-west-side/) - [Tribeca](https://applianceinstallation.center/locations/new-york/tribeca/) - [SoHo](https://applianceinstallation.center/locations/new-york/soho/) - [Greenwich Village](https://applianceinstallation.center/locations/new-york/greenwich-village/) - [Battery Park City](https://applianceinstallation.center/locations/new-york/battery-park-city/) - [Brooklyn Heights](https://applianceinstallation.center/locations/new-york/brooklyn-heights/) - [Park Slope](https://applianceinstallation.center/locations/new-york/park-slope/) - [DUMBO](https://applianceinstallation.center/locations/new-york/dumbo/) - [Forest Hills](https://applianceinstallation.center/locations/new-york/forest-hills/) - [Great Neck](https://applianceinstallation.center/locations/new-york/great-neck/) - [Southampton](https://applianceinstallation.center/locations/new-york/southampton/) - [Scarsdale](https://applianceinstallation.center/locations/new-york/scarsdale/) [Houston](https://applianceinstallation.center/locations/houston/) TX · 36 areas - [River Oaks](https://applianceinstallation.center/locations/houston/river-oaks/) - [Memorial](https://applianceinstallation.center/locations/houston/memorial/) - [Tanglewood](https://applianceinstallation.center/locations/houston/tanglewood/) - [Greater Heights](https://applianceinstallation.center/locations/houston/greater-heights/) - [Kingwood](https://applianceinstallation.center/locations/houston/kingwood/) - [Bellaire](https://applianceinstallation.center/locations/houston/bellaire/) - [Bunker Hill Village](https://applianceinstallation.center/locations/houston/bunker-hill-village/) - [Piney Point Village](https://applianceinstallation.center/locations/houston/piney-point-village/) - [Hunters Creek Village](https://applianceinstallation.center/locations/houston/hunters-creek-village/) - [Sugar Land](https://applianceinstallation.center/locations/houston/sugar-land/) - [Cinco Ranch](https://applianceinstallation.center/locations/houston/cinco-ranch/) - [The Woodlands](https://applianceinstallation.center/locations/houston/the-woodlands/) - [West University](https://applianceinstallation.center/locations/houston/west-university/) [Chicago](https://applianceinstallation.center/locations/chicagoland/) IL · 50 areas - [Lincoln Park](https://applianceinstallation.center/locations/chicagoland/lincoln-park/) - [Near North Side](https://applianceinstallation.center/locations/chicagoland/near-north-side/) - [West Loop / Near West Side](https://applianceinstallation.center/locations/chicagoland/west-loop-near-west-side/) - [Wilmette](https://applianceinstallation.center/locations/chicagoland/wilmette/) - [Winnetka](https://applianceinstallation.center/locations/chicagoland/winnetka/) - [Glencoe](https://applianceinstallation.center/locations/chicagoland/glencoe/) - [River Forest](https://applianceinstallation.center/locations/chicagoland/river-forest/) - [Oak Park](https://applianceinstallation.center/locations/chicagoland/oak-park/) - [Hinsdale](https://applianceinstallation.center/locations/chicagoland/hinsdale/) - [Lake Forest](https://applianceinstallation.center/locations/chicagoland/lake-forest/) - [Highland Park](https://applianceinstallation.center/locations/chicagoland/highland-park/) - [Gold Coast](https://applianceinstallation.center/locations/chicagoland/gold-coast/) - [Lakeview](https://applianceinstallation.center/locations/chicagoland/lakeview/) [Los Angeles](https://applianceinstallation.center/locations/los-angeles/) CA · 95 areas - [Beverly Hills](https://applianceinstallation.center/locations/los-angeles/beverly-hills/) - [Bel Air](https://applianceinstallation.center/locations/los-angeles/bel-air/) - [Holmby Hills](https://applianceinstallation.center/locations/los-angeles/holmby-hills/) - [Brentwood](https://applianceinstallation.center/locations/los-angeles/brentwood/) - [Pacific Palisades](https://applianceinstallation.center/locations/los-angeles/pacific-palisades/) - [Santa Monica](https://applianceinstallation.center/locations/los-angeles/santa-monica/) - [Hancock Park](https://applianceinstallation.center/locations/los-angeles/hancock-park/) - [Studio City](https://applianceinstallation.center/locations/los-angeles/studio-city/) - [Calabasas](https://applianceinstallation.center/locations/los-angeles/calabasas/) - [Manhattan Beach](https://applianceinstallation.center/locations/los-angeles/manhattan-beach/) - [Palos Verdes Estates](https://applianceinstallation.center/locations/los-angeles/palos-verdes-estates/) - [Pasadena](https://applianceinstallation.center/locations/los-angeles/pasadena/) - [San Marino](https://applianceinstallation.center/locations/los-angeles/san-marino/) - [Malibu](https://applianceinstallation.center/locations/los-angeles/malibu/) [San Diego](https://applianceinstallation.center/locations/san-diego/) CA · 31 areas - [La Jolla](https://applianceinstallation.center/locations/san-diego/la-jolla/) - [Carmel Valley](https://applianceinstallation.center/locations/san-diego/carmel-valley/) - [Point Loma](https://applianceinstallation.center/locations/san-diego/point-loma/) - [Del Mar](https://applianceinstallation.center/locations/san-diego/del-mar/) - [Rancho Santa Fe](https://applianceinstallation.center/locations/san-diego/rancho-santa-fe/) - [Coronado](https://applianceinstallation.center/locations/san-diego/coronado/) - [Encinitas](https://applianceinstallation.center/locations/san-diego/encinitas/) - [Solana Beach](https://applianceinstallation.center/locations/san-diego/solana-beach/) [San Francisco Bay Area](https://applianceinstallation.center/locations/bay-area/) CA · 74 areas - [Pacific Heights](https://applianceinstallation.center/locations/bay-area/pacific-heights/) - [Presidio Heights](https://applianceinstallation.center/locations/bay-area/presidio-heights/) - [Russian Hill](https://applianceinstallation.center/locations/bay-area/russian-hill/) - [Noe Valley](https://applianceinstallation.center/locations/bay-area/noe-valley/) - [Sea Cliff](https://applianceinstallation.center/locations/bay-area/sea-cliff/) - [Hillsborough](https://applianceinstallation.center/locations/bay-area/hillsborough/) - [Atherton](https://applianceinstallation.center/locations/bay-area/atherton/) - [Woodside](https://applianceinstallation.center/locations/bay-area/woodside/) - [Palo Alto](https://applianceinstallation.center/locations/bay-area/palo-alto/) - [Los Altos Hills](https://applianceinstallation.center/locations/bay-area/los-altos-hills/) - [Tiburon](https://applianceinstallation.center/locations/bay-area/tiburon/) - [Piedmont](https://applianceinstallation.center/locations/bay-area/piedmont/) - [Marina](https://applianceinstallation.center/locations/bay-area/marina/) For the heart of your home. ## Questions about COOLING OFF. ### Can I clear COOLING OFF myself? Confirm the display literally reads COOLING OFF rather than a temperature before assuming a failure. If it comes back, it needs a visit. ### Why would a new Monogram cold storage column arrive already showing COOLING OFF? Units displayed in a showroom are often switched to this setting to save energy, and it can be left on by mistake when the unit is delivered. Exiting it with the documented button hold restores normal cooling. ### Is it safe to plug the unit in and load food right after leaving COOLING OFF? It is worth letting the unit run through its normal stabilization period first, since it has not been actively cooling and needs time to reach temperature before food is loaded. ### Does COOLING OFF turn off the interior lights and display as well? Monogram's own documentation describes this setting as stopping the cooling system specifically; check the model's manual for how the display and lighting behave, since that can vary. --- **[Read on the site: Monogram COOLING OFF — a deliberate showroom setting](https://applianceinstallation.center/error-codes/monogram-cooling-off/)** **[Book a visit with ApplianceInstallation.center](https://applianceinstallation.center/schedule/)**