---
title: "Smeg laundry machine: water drains out as fast as it fills"
description: "What Product directly discharges the water it takes in means on Smeg laundry machine: water drains out as fast as it fillss, what to check before booking, and…"
url: "https://applianceinstallation.center/error-codes/smeg-direct-discharge/"
---

# Smeg laundry machine: water drains out as fast as it fills

Smeg's troubleshooting table ties this directly to the draining hose not being at an adequate height, pointing back to the installation instructions' drainage section, which sets the hose between 16 and 39 inches from the floor.

## What Product directly discharges the water it takes in actually means.

Smeg's troubleshooting table ties this directly to the draining hose not being at an adequate height, pointing back to the installation instructions' drainage section, which sets the hose between 16 and 39 inches from the floor.

Smeg appliance display

What to do when Product directly discharges the water it takes in shows on the appliance

### Kind of code Water supply and drain

The new appliance is reporting what it gets from the water connections behind it. A no-water or slow-fill message on the first fill usually means the supply valve is still closed or only half open, or the new line kinked when the unit slid back; a drain message means the drain hose is pinched, pushed too deep into the standpipe, or looped higher or lower than the installation instructions allow. Open the valve fully, straighten the hose, set it to the height the manual gives, and run the cycle again.

### Usually leads to Water supply and shutoff connection

New supply lines from a working quarter-turn stop to each water appliance, tested under pressure.

### Shows up as Drain Backing Up After an Install: Plug, Loop and Standpipe

A drain backing up after an install leaves water standing in a new machine, pushes it into the sink or spills it over the top of the standpipe.

### Make Smeg

Smeg installs run from pro-style and retro-look ranges with their hoods to the rounded refrigerators and integrated dishwashers the brand is known for.

### Source Smeg WM24UWH washer owner's guide and installation instructions

Confirmed on Smeg's WM24UWH front-loading automatic washer owner's guide and installation instructions.

## Before you book, in this order.

Each step comes from Smeg's own guidance for Product directly discharges the water it takes in on its appliances. Follow it to the end: the last card says whether this is a visit.

01

Check the height of the drain hose where it connects to the standpipe, sink or floor drain.

02

Raise the hose so it sits within the 16 to 39 inch range the installation instructions set.

03

Confirm the hose is secured with a strap or clip so it cannot slip lower during a cycle.

04

If the washer still discharges water immediately once the hose height is corrected, book a visit.

### Still there?

It usually turns into [water supply and shutoff connection](https://applianceinstallation.center/services/water-supply-and-shutoff-connection/). Book with the code and the model number.

### What not to do

This is a drain-hose placement issue, not a failed drain valve; a washer that drains normally once the hose is raised to the correct height does not need a part replaced.

## What you may notice with it.

The appliance problems Product directly discharges the water it takes in tends to arrive with. Answer these at the appliance before anyone is booked.

[All problems](https://applianceinstallation.center/problems/)

Before you call

### [Drain Backing Up After an Install: Plug, Loop and Standpipe](https://applianceinstallation.center/problems/drain-backing-up-after-install/)

[All 6 causes, cheapest first](https://applianceinstallation.center/problems/drain-backing-up-after-install/)

It also comes with

- [**Water Leak After an Install: Close the Supply Valve First**](https://applianceinstallation.center/problems/water-leak-after-install/)
- [**Appliance Installation Code on a New Unit: Setup Modes and Hookup Messages**](https://applianceinstallation.center/problems/appliance-installation-code/)

Problem

### Drain Backing Up After an Install: Plug, Loop and Standpipe

6 causes, cheapest first

Where Product directly discharges the water it takes in usually leads

## Water supply and shutoff connection.

**New supply line and quarter-turn stop for a refrigerator, ice maker, dish care machine or laundry pair, flushed and tested under pressure · low.**

Book a visit [What the job involves](https://applianceinstallation.center/services/water-supply-and-shutoff-connection/)

## Smeg appliances.

Smeg installs run from pro-style and retro-look ranges with their hoods to the rounded refrigerators and integrated dishwashers the brand is known for.

[Smeg appliance installation](https://applianceinstallation.center/brands/smeg/)

More Smeg codes

[Transportation safety bolts not removed](https://applianceinstallation.center/error-codes/smeg-transportation-bolts/) [Washer does not fill with water](https://applianceinstallation.center/error-codes/smeg-water-fill-error/)

Water supply and drain on other makes

[ASKO F12](https://applianceinstallation.center/error-codes/asko-f12/) [Bosch E17](https://applianceinstallation.center/error-codes/bosch-e17/) [Cove Error 800115](https://applianceinstallation.center/error-codes/cove-error-800115/) [Dacor 4C](https://applianceinstallation.center/error-codes/dacor-4c/) [DCS Blank display / OFF after power interruption](https://applianceinstallation.center/error-codes/dcs-drain-restriction-power-cutoff/) [Electrolux HO SE](https://applianceinstallation.center/error-codes/electrolux-ho-se-reversed-hoses/) [Fisher & Paykel Water is not getting to the machine](https://applianceinstallation.center/error-codes/fisher-and-paykel-water-not-getting-to-the-machine/) [Frigidaire E1](https://applianceinstallation.center/error-codes/frigidaire-e1/)

[All 38 codes of this kind](https://applianceinstallation.center/error-codes/#family-water)

Smeg builds this

### Cold storage

Setting a new refrigerator, freezer, wine or beverage unit or ice maker into its opening: measured, connected to water, leveled and started.

Smeg builds this

### Cooking appliances

Hooking up ranges, cooktops, wall ovens, microwaves and hoods: gas connectors leak-tested, anti-tip brackets fastened, ducts sized and the first light checked.

Smeg builds this

### Dish care

Fitting a new dishwasher or dish drawer under the counter: supply line, drain loop or air gap, power, mounting brackets and a first test cycle.

## In Smeg's own words

> Draining hose might not be at an adequate height.

[Smeg WM24UWH washer owner's guide and installation instructions](https://doc.smeg.it/qr/91477B708/EN) [Smeg WM24UWH washer owner's guide and installation instructions](https://doc.smeg.it/qr/91477B708/EN)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Confirmed on Smeg's WM24UWH front-loading automatic washer owner's guide and installation instructions.

## Smeg Product directly discharges the water it takes in appliance installation, where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

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For the heart of your home.

## Questions about Product directly discharges the water it takes in.

### Can I clear Product directly discharges the water it takes in myself?

Check the height of the drain hose where it connects to the standpipe, sink or floor drain. If it comes back, it needs a visit.

### Why does a new Smeg laundry machine seem to drain the moment it fills?

Smeg's manual describes this exact symptom as the drain hose not being at an adequate height, which lets the machine siphon water straight back out instead of holding it for the wash.

### What height should a Smeg laundry machine's drain hose actually be?

The installation instructions set a range of 16 to 39 inches from the floor, and placing the hose outside that range is what the troubleshooting chart ties to both siphoning and poor draining.

### Could a loose drain hose clip cause this problem later, even if the height was right at installation?

It could, if the hose slips down over time; securing it with a strap or clip as the installation instructions describe keeps it from settling below the required height after the fact.

---

**[Read on the site: Smeg laundry machine: water drains out as fast as it fills](https://applianceinstallation.center/error-codes/smeg-direct-discharge/)**

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