--- title: "Smeg laundry machine: vibration traced to shipping bolts left in" description: "What Transportation safety bolts not removed means on Smeg laundry machine: vibration traced to shipping bolts left ins, what to check before booking, and when…" url: "https://applianceinstallation.center/error-codes/smeg-transportation-bolts/" --- # Smeg laundry machine: vibration traced to shipping bolts left in Smeg's washer manual lists 'Product might be standing unbalanced' and 'Transportation safety bolts are not removed' side by side as causes of vibration and noise, and separately warns that the bolts must be removed before you operate the washer. ## What Transportation safety bolts not removed actually means. Smeg's washer manual lists 'Product might be standing unbalanced' and 'Transportation safety bolts are not removed' side by side as causes of vibration and noise, and separately warns that the bolts must be removed before you operate the washer. Smeg appliance display What to do when Transportation safety bolts not removed shows on the appliance ### Kind of code Setup modes, not failures Nothing is wrong with the new appliance; it has come out of the carton in a state the store or the factory left it in. A showroom or demo mode lights the display and the fans while the unit never cools or heats, a Sabbath setting holds the oven light and hides the controls, a control or shipping lock refuses every key, and some laundry and dish care machines ask for a first calibration cycle before normal use. The manual gives the key sequence that turns each one off; once it is off, the appliance runs as it should. ### Usually leads to No installation Pull out the bolt-hole covers on the back of the machine and confirm whether the shipping bolts are still fitted. ### Shows up as New Unit Vibrating or Walking Across the Floor A new unit vibrating or walking shakes hard, bangs or creeps across the floor on its first spin, pump-out or compressor start after the installation. ### Make Smeg Smeg installs run from pro-style and retro-look ranges with their hoods to the rounded refrigerators and integrated dishwashers the brand is known for. ### Source Smeg WM24UWH washer owner's guide and installation instructions Confirmed on Smeg's WM24UWH front-loading automatic washer owner's guide and installation instructions. ## Before you book, in this order. Each step comes from Smeg's own guidance for Transportation safety bolts not removed on its appliances. Follow it to the end: the last card says whether this is a visit. 01 Pull out the bolt-hole covers on the back of the machine and confirm whether the shipping bolts are still fitted. 02 Remove the transportation safety bolts if they are still in place, following the manual's removal steps. 03 Adjust the feet to stabilize the machine once the bolts are out, checking it is not leaning on any rigid item nearby. 04 If vibration continues with the bolts confirmed removed and the machine leveled, book a visit. ### Cleared? The message has gone from the display, the setting or connection behind it has been corrected, and the new appliance finishes a full first cycle without raising it again. A setup code that comes straight back after the hookup has been checked points to something the install missed, such as a kinked hose or a harness left unplugged, so note it when you book. ### What not to do Vibration from leftover shipping bolts is a setup step not finished, not a suspension or motor failure; it is a different cause from an unbalanced load, which the manual lists as a separate, unrelated reason for the same symptom. ## What you may notice with it. The appliance problems Transportation safety bolts not removed tends to arrive with. Answer these at the appliance before anyone is booked. [All problems](https://applianceinstallation.center/problems/) Before you call ### [New Unit Vibrating or Walking Across the Floor](https://applianceinstallation.center/problems/new-unit-vibrating-or-walking/) [All 6 causes, cheapest first](https://applianceinstallation.center/problems/new-unit-vibrating-or-walking/) It also comes with - [**Appliance Installation Code on a New Unit: Setup Modes and Hookup Messages**](https://applianceinstallation.center/problems/appliance-installation-code/) Problem ### New Unit Vibrating or Walking Across the Floor 6 causes, cheapest first No installation indicated ## Nothing to install. Nothing is wrong with the new appliance; it has come out of the carton in a state the store or the factory left it in. A showroom or demo mode lights the display and the fans while the unit never cools or heats, a Sabbath setting holds the oven light and hides the controls, a control or shipping lock refuses every key, and some laundry and dish care machines ask for a first calibration cycle before normal use. The manual gives the key sequence that turns each one off; once it is off, the appliance runs as it should. [How to read what your appliance is telling you](https://applianceinstallation.center/problems/appliance-installation-code/) ## Smeg appliances. Smeg installs run from pro-style and retro-look ranges with their hoods to the rounded refrigerators and integrated dishwashers the brand is known for. [Smeg appliance installation](https://applianceinstallation.center/brands/smeg/) More Smeg codes [Washer does not fill with water](https://applianceinstallation.center/error-codes/smeg-water-fill-error/) [Product directly discharges the water it takes in](https://applianceinstallation.center/error-codes/smeg-direct-discharge/) Setup modes, not failures on other makes [ASKO SHO](https://applianceinstallation.center/error-codes/asko-sho/) [Bertazzoni DEMO MODE](https://applianceinstallation.center/error-codes/bertazzoni-demo-mode/) [Bosch dE](https://applianceinstallation.center/error-codes/bosch-de/) [Café SA](https://applianceinstallation.center/error-codes/cafe-sa/) [Cove Sabbath](https://applianceinstallation.center/error-codes/cove-sabbath-mode/) [Dacor oF](https://applianceinstallation.center/error-codes/dacor-of/) [Electrolux SB SB](https://applianceinstallation.center/error-codes/electrolux-sabbath-mode-refrigerator/) [Frigidaire SB SB](https://applianceinstallation.center/error-codes/frigidaire-sb-sb/) [All 41 codes of this kind](https://applianceinstallation.center/error-codes/#family-mode) Smeg builds this ### Cold storage Setting a new refrigerator, freezer, wine or beverage unit or ice maker into its opening: measured, connected to water, leveled and started. Smeg builds this ### Cooking appliances Hooking up ranges, cooktops, wall ovens, microwaves and hoods: gas connectors leak-tested, anti-tip brackets fastened, ducts sized and the first light checked. Smeg builds this ### Dish care Fitting a new dishwasher or dish drawer under the counter: supply line, drain loop or air gap, power, mounting brackets and a first test cycle. ## In Smeg's own words > Transportation safety bolts are not removed. * Remove the transportation safety bolts. [Smeg WM24UWH washer owner's guide and installation instructions](https://doc.smeg.it/qr/91477B708/EN) [Smeg WM24UWH washer owner's guide and installation instructions](https://doc.smeg.it/qr/91477B708/EN) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Confirmed on Smeg's WM24UWH front-loading automatic washer owner's guide and installation instructions. ## Smeg Transportation safety bolts not removed appliance installation, where we come out. 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Pull out the bolt-hole covers on the back of the machine and confirm whether the shipping bolts are still fitted. If it comes back, it needs a visit. ### Where are the transportation bolts on a Smeg laundry machine? The manual has the installer pull out the bolt-hole covers on the back of the machine to reach them, the same place used to reinstall the bolts if the washer is ever moved again. ### Can leftover shipping bolts damage a Smeg laundry machine if it is run before they are removed? The manual treats this as a setup step to complete before operating the machine at all, and ties vibration and noise directly to the bolts still being in place. ### Does an unbalanced load cause the same vibration as leftover shipping bolts? The manual lists them as separate causes of the same symptom, so a machine still vibrating after a load is redistributed should be checked for the bolts and for level before assuming a part has failed. --- **[Read on the site: Smeg laundry machine: vibration traced to shipping bolts left in](https://applianceinstallation.center/error-codes/smeg-transportation-bolts/)** **[Book a visit with ApplianceInstallation.center](https://applianceinstallation.center/schedule/)**