--- title: "True Showroom Mode: cooling deliberately switched off for display" description: "What Showroom Mode means on True Showroom Mode: cooling deliberately switched off for displays, what to check before booking, and when it is not a failure at…" url: "https://applianceinstallation.center/error-codes/true-showroom-mode/" --- # True Showroom Mode: cooling deliberately switched off for display True’s own service documentation describes Showroom Mode as deactivating the refrigeration system and disabling the power-off function, a setting built for sales-floor display that can still be active on a unit delivered to a home. ## What Showroom Mode actually means. True’s own service documentation describes Showroom Mode as deactivating the refrigeration system and disabling the power-off function, a setting built for sales-floor display that can still be active on a unit delivered to a home. True Residential appliance display What to do when Showroom Mode shows on the appliance ### Kind of code Setup modes, not failures Nothing is wrong with the new appliance; it has come out of the carton in a state the store or the factory left it in. A showroom or demo mode lights the display and the fans while the unit never cools or heats, a Sabbath setting holds the oven light and hides the controls, a control or shipping lock refuses every key, and some laundry and dish care machines ask for a first calibration cycle before normal use. The manual gives the key sequence that turns each one off; once it is off, the appliance runs as it should. ### Usually leads to No installation Check the control panel’s combination keys for a Showroom Mode indicator before assuming the compressor has failed. ### Shows up as Appliance Installation Code on a New Unit: Setup Modes and Hookup Messages An appliance installation code is a message a new unit shows because of how it was set up: a demo mode, a water or drain alert, a vent warning or a power check. ### Make True Residential True Residential installs are cold storage only: refrigerator and freezer columns, undercounter units and wine storage for kitchens and outdoor areas. ### Source True Residential service manual, 15″/24″ platform Confirmed in True’s residential service manual for its 15″/24″ undercounter platform; the same control board lists Sabbath Mode alongside it. ## Before you book, in this order. Each step comes from True Residential's own guidance for Showroom Mode on its appliances. Follow it to the end: the last card says whether this is a visit. 01 Check the control panel’s combination keys for a Showroom Mode indicator before assuming the compressor has failed. 02 Use the documented hard-reset combination (hold roughly 3 seconds) to exit Showroom Mode per the model’s control legend. 03 Confirm the compressor starts and the cabinet begins cooling after exiting. 04 If the unit will not leave Showroom Mode through the documented key combination, book a visit rather than keep power-cycling it. ### Cleared? The message has gone from the display, the setting or connection behind it has been corrected, and the new appliance finishes a full first cycle without raising it again. A setup code that comes straight back after the hookup has been checked points to something the install missed, such as a kinked hose or a harness left unplugged, so note it when you book. ### What not to do Showroom Mode intentionally shuts off refrigeration while keeping lights and controls live — it is not a compressor or control-board failure. A unit confirmed out of Showroom Mode that still won’t cool is a different, mechanical problem. ## What you may notice with it. The appliance problems Showroom Mode tends to arrive with. Answer these at the appliance before anyone is booked. [All problems](https://applianceinstallation.center/problems/) Before you call ### [Appliance Installation Code on a New Unit: Setup Modes and Hookup Messages](https://applianceinstallation.center/problems/appliance-installation-code/) [All 8 causes, cheapest first](https://applianceinstallation.center/problems/appliance-installation-code/) It also comes with - [**Cold Storage Slow to Cool on the First Day**](https://applianceinstallation.center/problems/cold-storage-slow-to-cool-first-day/) Problem ### Appliance Installation Code on a New Unit: Setup Modes and Hookup Messages 8 causes, cheapest first No installation indicated ## Nothing to install. Nothing is wrong with the new appliance; it has come out of the carton in a state the store or the factory left it in. A showroom or demo mode lights the display and the fans while the unit never cools or heats, a Sabbath setting holds the oven light and hides the controls, a control or shipping lock refuses every key, and some laundry and dish care machines ask for a first calibration cycle before normal use. The manual gives the key sequence that turns each one off; once it is off, the appliance runs as it should. [How to read what your appliance is telling you](https://applianceinstallation.center/problems/appliance-installation-code/) ## True Residential appliances. True Residential installs are cold storage only: refrigerator and freezer columns, undercounter units and wine storage for kitchens and outdoor areas. [True Residential appliance installation](https://applianceinstallation.center/brands/true/) More True Residential codes [Sabbath Mode](https://applianceinstallation.center/error-codes/true-sabbath-mode/) [High Temperature Alarm](https://applianceinstallation.center/error-codes/true-high-temperature-alarm/) Setup modes, not failures on other makes [ASKO SHO](https://applianceinstallation.center/error-codes/asko-sho/) [Bertazzoni DEMO MODE](https://applianceinstallation.center/error-codes/bertazzoni-demo-mode/) [Bosch dE](https://applianceinstallation.center/error-codes/bosch-de/) [Café SA](https://applianceinstallation.center/error-codes/cafe-sa/) [Cove Sabbath](https://applianceinstallation.center/error-codes/cove-sabbath-mode/) [Dacor oF](https://applianceinstallation.center/error-codes/dacor-of/) [Electrolux SB SB](https://applianceinstallation.center/error-codes/electrolux-sabbath-mode-refrigerator/) [Frigidaire SB SB](https://applianceinstallation.center/error-codes/frigidaire-sb-sb/) [All 40 codes of this kind](https://applianceinstallation.center/error-codes/#family-mode) True Residential builds this ### Cold storage Setting a new refrigerator, freezer, wine or beverage unit or ice maker into its opening: measured, connected to water, leveled and started. ## In True Residential's own words > Deactivates refrigeration system. Disables power off function. [True Residential service manual, 15″/24″ platform](https://true-caliber.com/wp-content/uploads/2020/01/15__24_Inch_Service_Manual_for_Web.pdf) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Confirmed in True’s residential service manual for its 15″/24″ undercounter platform; the same control board lists Sabbath Mode alongside it. ## True Residential Showroom Mode appliance installation, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Check the control panel’s combination keys for a Showroom Mode indicator before assuming the compressor has failed. If it comes back, it needs a visit. ### Why does a brand-new True cold storage unit have working lights and controls but no cooling? Check for Showroom Mode — True builds this into the control board specifically to deactivate refrigeration for sales-floor display, and a unit can still be set to it after delivery. ### How do I take a True unit out of Showroom Mode after installation? True’s control legend documents a hard-reset key combination, held for about 3 seconds, to exit the setting; the exact keys are printed on the model’s own control panel legend. ### Is Showroom Mode the same as Sabbath Mode on a True unit? No — Showroom Mode disables refrigeration entirely for display purposes, while Sabbath Mode is a Star-K certified setting for religious observance that keeps the unit running normally underneath it. --- **[Read on the site: True Showroom Mode: cooling deliberately switched off for display](https://applianceinstallation.center/error-codes/true-showroom-mode/)** **[Book a visit with ApplianceInstallation.center](https://applianceinstallation.center/schedule/)**