--- title: "Viking Showroom Mode: the unit runs but will not cool" description: "What Showroom Mode means on Viking Showroom Mode: the unit runs but will not cools, what to check before booking, and when it is not a failure at all." url: "https://applianceinstallation.center/error-codes/viking-showroom-mode/" --- # Viking Showroom Mode: the unit runs but will not cool Viking builds a store-display setting into its refrigeration columns, ice machines and wine cellars so a unit can sit powered on a showroom floor without running its compressor. ## What Showroom Mode actually means. Viking builds a store-display setting into its refrigeration columns, ice machines and wine cellars so a unit can sit powered on a showroom floor without running its compressor. On the ice machine it is toggled by holding two buttons on the control panel for five seconds; on the wine cellar it is called Demo Mode and needs a password to activate from the settings menu. Viking appliance display · also shown as Demo Mode What to do when Showroom Mode shows on the appliance ### Kind of code Setup modes, not failures Nothing is wrong with the new appliance; it has come out of the carton in a state the store or the factory left it in. A showroom or demo mode lights the display and the fans while the unit never cools or heats, a Sabbath setting holds the oven light and hides the controls, a control or shipping lock refuses every key, and some laundry and dish care machines ask for a first calibration cycle before normal use. The manual gives the key sequence that turns each one off; once it is off, the appliance runs as it should. ### Usually leads to No installation Check the control panel for a Showroom Mode or Demo Mode icon before assuming a part has failed. ### Shows up as Cold Storage Slow to Cool on the First Day Cold storage slow to cool is a new refrigerator, freezer, wine or beverage unit that still feels warm inside many hours after its installation. ### Make Viking Viking installs are pro-style gas and dual-fuel ranges with their hoods, plus built-in refrigeration, wine storage and dishwashers in the same kitchen. ### Source Viking FIUI5152D ice machine manual Ice machines (e.g. FIUI5152D) use a five-second two-button hold. Wine cellars (e.g. FDWCIC7240) use a menu-based Demo Mode with a default password. ## Before you book, in this order. Each step comes from Viking's own guidance for Showroom Mode on its appliances. Follow it to the end: the last card says whether this is a visit. 01 Check the control panel for a Showroom Mode or Demo Mode icon before assuming a part has failed. 02 On an ice machine, hold the two marked buttons for five seconds to exit Showroom Mode and confirm the unit begins its ice cycle. 03 On a wine cellar, enter the settings menu, select Demo Mode and turn it off using the same password screen used to turn it on. 04 If the unit still will not cool with the mode confirmed off, book a visit. ### Cleared? The message has gone from the display, the setting or connection behind it has been corrected, and the new appliance finishes a full first cycle without raising it again. A setup code that comes straight back after the hookup has been checked points to something the install missed, such as a kinked hose or a harness left unplugged, so note it when you book. ### What not to do Showroom Mode is a setting the unit shipped or was displayed with, not a failed compressor or control board. A unit that still will not cool after the mode is confirmed off is a different problem and needs a technician visit. ## What you may notice with it. The appliance problems Showroom Mode tends to arrive with. Answer these at the appliance before anyone is booked. [All problems](https://applianceinstallation.center/problems/) Before you call ### [Cold Storage Slow to Cool on the First Day](https://applianceinstallation.center/problems/cold-storage-slow-to-cool-first-day/) [All 6 causes, cheapest first](https://applianceinstallation.center/problems/cold-storage-slow-to-cool-first-day/) It also comes with - [**Appliance Installation Code on a New Unit: Setup Modes and Hookup Messages**](https://applianceinstallation.center/problems/appliance-installation-code/) Problem ### Cold Storage Slow to Cool on the First Day 6 causes, cheapest first No installation indicated ## Nothing to install. Nothing is wrong with the new appliance; it has come out of the carton in a state the store or the factory left it in. A showroom or demo mode lights the display and the fans while the unit never cools or heats, a Sabbath setting holds the oven light and hides the controls, a control or shipping lock refuses every key, and some laundry and dish care machines ask for a first calibration cycle before normal use. The manual gives the key sequence that turns each one off; once it is off, the appliance runs as it should. [How to read what your appliance is telling you](https://applianceinstallation.center/problems/appliance-installation-code/) ## Viking appliances. Viking installs are pro-style gas and dual-fuel ranges with their hoods, plus built-in refrigeration, wine storage and dishwashers in the same kitchen. [Viking appliance installation](https://applianceinstallation.center/brands/viking/) More Viking codes [Sabbath Mode](https://applianceinstallation.center/error-codes/viking-sabbath-mode/) [High Temperature Alarm](https://applianceinstallation.center/error-codes/viking-high-temperature-alarm/) Setup modes, not failures on other makes [ASKO SHO](https://applianceinstallation.center/error-codes/asko-sho/) [Bertazzoni DEMO MODE](https://applianceinstallation.center/error-codes/bertazzoni-demo-mode/) [Bosch dE](https://applianceinstallation.center/error-codes/bosch-de/) [Café SA](https://applianceinstallation.center/error-codes/cafe-sa/) [Cove Sabbath](https://applianceinstallation.center/error-codes/cove-sabbath-mode/) [Dacor oF](https://applianceinstallation.center/error-codes/dacor-of/) [Electrolux SB SB](https://applianceinstallation.center/error-codes/electrolux-sabbath-mode-refrigerator/) [Frigidaire SB SB](https://applianceinstallation.center/error-codes/frigidaire-sb-sb/) [All 40 codes of this kind](https://applianceinstallation.center/error-codes/#family-mode) Viking builds this ### Cold storage Setting a new refrigerator, freezer, wine or beverage unit or ice maker into its opening: measured, connected to water, leveled and started. Viking builds this ### Cooking appliances Hooking up ranges, cooktops, wall ovens, microwaves and hoods: gas connectors leak-tested, anti-tip brackets fastened, ducts sized and the first light checked. Viking builds this ### Dish care Fitting a new dishwasher or dish drawer under the counter: supply line, drain loop or air gap, power, mounting brackets and a first test cycle. ## In Viking's own words > Showroom Mode Hold and for 5 seconds ... Unit will not cool. Repeat command to return to normal operation [Viking FIUI5152D ice machine manual](https://middleby-cdn.com/usermanuals/Viking%20FIUI5152D%20IceMachine%20Manual%201.pdf) [Viking FDWCIC7240 wine cellar user guide](https://middleby-cdn.com/usermanuals/Viking%20FDWCIC7240%20WineCellar%20UserGuide%201.pdf) Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Ice machines (e.g. FIUI5152D) use a five-second two-button hold. Wine cellars (e.g. FDWCIC7240) use a menu-based Demo Mode with a default password. ## Viking Showroom Mode appliance installation, where we come out. The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered. 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Check the control panel for a Showroom Mode or Demo Mode icon before assuming a part has failed. If it comes back, it needs a visit. ### Can a new Viking wine column arrive already in Demo Mode? It can, especially on display or floor-model stock. If the cellar never seems to cool and the settings menu shows Demo Mode is on, turn it off with the default password before assuming anything else is wrong. ### Does exiting Showroom Mode reset any temperature settings on a Viking ice maker? No, the manual describes it as a simple toggle; exiting the mode returns the unit to normal ice production without needing the temperature or clock settings re-entered. ### Why does a Viking cold-storage column still show lights and a working display while nothing gets cold? That combination — display and lighting active, no cooling — is exactly how Viking describes Showroom Mode, which is built to let a unit sit on a sales floor without running its compressor. --- **[Read on the site: Viking Showroom Mode: the unit runs but will not cool](https://applianceinstallation.center/error-codes/viking-showroom-mode/)** **[Book a visit with ApplianceInstallation.center](https://applianceinstallation.center/schedule/)**