---
title: "Appliance Installation Code on a New Unit: Setup Modes and Hookup Messages: Causes and Fixes"
description: "An appliance installation code is a message a new unit shows because of how it was set up: a demo mode, a water or drain alert, a vent warning or a power check."
url: "https://applianceinstallation.center/problems/appliance-installation-code/"
---

# Appliance Installation Code on a New Unit: Setup Modes and Hookup Messages

An appliance installation code is a message a new unit shows because of how it was set up: a demo mode, a water or drain alert, a vent warning or a power check.

## What it usually means.

A new appliance's first hours are when its display has the most to say, and most of what it says is about the installation rather than the machine. Some messages are modes, not problems at all: showroom or demo mode that keeps the compressor or the heating elements off, a Sabbath mode that silences the display, a shipping lock, or a first-run calibration that makes a new washer or dish care machine take longer than its label says. Others are reports about the hookups: no water, or too little, when a valve is partly closed or a filter is full of air; a drain that is too slow because a hose is kinked, set too high or blocked by a disposer plug; an airflow warning from a laundry machine whose exhaust is crushed; an unbalanced load or an out-of-level cabinet; a burner that did not prove flame while air was still in a new gas line; a power or voltage message when a cord is wired to the wrong terminals; a warm alarm while cold storage is still on its first cool-down; or a sensor that reads open because a harness was left unplugged at the installation. All of those clear when the setup is corrected. A code that means a part has failed is a different matter: it belongs to the maker's warranty on a new unit, or to our sister repair site for that appliance by make and model.

The 8 causes, cheapest first

Answer these first

01

What exactly is on the display: a word, a symbol, a letter and number, or a flashing light?

02

Which of the new units is showing it, and what does its rating plate give as make and model?

03

Did it appear on the very first run, or after the appliance had worked for a while?

04

Was anything changed during the installation: doors reversed, a harness moved, a conversion kit fitted?

05

Does it clear after the setup is corrected and the appliance is restarted, or come straight back?

## Check these before you book.

Appliance installation code: 5 checks, and none of them costs anything.

01

Take a photo of the display, or a short video of a flashing light, before switching anything off.

02

Find it in the guide printed for your exact model number, or in the code pages on this site, sorted by make.

03

Check the obvious setup points first: modes in the menu, valves fully open, shipping bolts out, exhaust connected.

### Also worth checking

- Switch the appliance off at its controls, wait a minute, and restart it after correcting the setup.
- If the code comes straight back, book a visit and send the photo with the model number.

### How soon does it need a visit?

Most installation codes can wait for a convenient visit. Five situations cannot, and each has its own page: a gas smell after a hookup, a water leak after an install, a burning smell or a breaker that trips on the first run, and a laundry exhaust that is disconnected.

## The causes, cheapest first.

8 things appliance installation code on a new unit: setup modes and hookup messages turns out to be, from setup modes, not failures to connections and sensors.

[The cost guide](https://applianceinstallation.center/cost/)

1. 01 no installation ### Setup modes, not failures Demo or showroom mode, a Sabbath mode, a shipping lock or a first-run calibration can look like a problem. The manual shows how to leave each mode, and the first calibration run is simply allowed to finish. No installation: check it yourself [See cold storage slow to cool on the first day](https://applianceinstallation.center/problems/cold-storage-slow-to-cool-first-day/)
2. 02 lowest ### Level and balance An unbalance or level code on a new laundry machine often means shipping bolts in, a foot off the floor or a single heavy item. The bolts come out, the feet are set and the load is spread. [Fixed by anti-tip bracket and leveling](https://applianceinstallation.center/services/anti-tip-bracket-and-leveling/) [See new unit vibrating or walking across the floor](https://applianceinstallation.center/problems/new-unit-vibrating-or-walking/)
3. 03 lowest ### First cool-down A warm alarm in the first day on cold storage is often just the unit still cooling from room temperature, or a door not yet sealing. The door is checked, and the alarm is reset once the unit is cold. [Fixed by built-in and panel-ready fitting](https://applianceinstallation.center/services/built-in-and-panel-ready-fitting/) [See door not closing flush after the install](https://applianceinstallation.center/problems/door-not-closing-flush/)
4. 04 low ### Water supply and drain A partly closed valve, an unflushed filter, a kinked supply line, a drain hose set too high or a disposer plug left in sets a water or drain code. The connection is corrected and the cycle restarted. [Fixed by drain and air gap connection](https://applianceinstallation.center/services/drain-and-air-gap-connection/) [See drain backing up after an install: plug, loop and standpipe](https://applianceinstallation.center/problems/drain-backing-up-after-install/)
5. 05 low to moderate ### Vents and ducting A laundry machine that measures restricted exhaust on its first loads warns about it. The transition and the run are checked from the machine to the outside hood before it runs again. [Fixed by laundry exhaust run installation](https://applianceinstallation.center/services/laundry-exhaust-run-installation/) [See laundry exhaust crushed, loose or blowing into the room](https://applianceinstallation.center/problems/laundry-exhaust-disconnected/)
6. 06 low ### Gas and first light A burner that fails to prove flame while air is still leaving a new line, or with orifices that do not match the fuel, sets an ignition code. The line is purged by lighting, or the conversion kit is fitted. [Fixed by gas hookup and leak check](https://applianceinstallation.center/services/gas-hookup-and-leak-check/) [See igniter clicking after a gas hookup: air in the line or a wet cap](https://applianceinstallation.center/problems/igniter-clicking-after-hookup/)
7. 07 low to moderate ### Power and wiring A cord on the wrong terminals, a missing ground, reversed polarity or a voltage below what the nameplate asks for sets a power message. It is checked with the breaker off; circuit changes go to an electrician. [Book a diagnostic visit](https://applianceinstallation.center/services/diagnostic-visit/) [See plug does not fit the outlet: cords, receptacles and circuits](https://applianceinstallation.center/problems/plug-does-not-fit-the-outlet/)
8. 08 low ### Connections and sensors A harness, a door switch or a sensor plug left disconnected after doors were reversed or a part was removed for the delivery path reads open. It is reconnected with the power off; a code that stays is a repair. [Book a diagnostic visit](https://applianceinstallation.center/services/diagnostic-visit/) [See ice maker not filling after the install: valve, line and patience](https://applianceinstallation.center/problems/ice-maker-not-filling-after-install/)
9. What it costs ### Every installation on the site's cost scale, side by side Open the cost guide

## What else it could be.

Most often confused with cold storage slow to cool on the first day, then new unit vibrating or walking across the floor.

[All problems](https://applianceinstallation.center/problems/)

Codes that come with it

- [`SHO` ASKO · Setup modes, not failures](https://applianceinstallation.center/error-codes/asko-sho/)
- [`F12` ASKO · Water supply and drain](https://applianceinstallation.center/error-codes/asko-f12/)
- [`F11` ASKO · Water supply and drain](https://applianceinstallation.center/error-codes/asko-f11/)
- [`DEMO MODE` Bertazzoni · Setup modes, not failures](https://applianceinstallation.center/error-codes/bertazzoni-demo-mode/)
- [`SABBATH MODE` Bertazzoni · Setup modes, not failures](https://applianceinstallation.center/error-codes/bertazzoni-sabbath-mode/)
- [`dE` Bosch · Setup modes, not failures](https://applianceinstallation.center/error-codes/bosch-de/)

[100 more codes, by make](https://applianceinstallation.center/error-codes/)

Also related

- [**Igniter Clicking After a Gas Hookup: Air in the Line or a Wet Cap** 6 causes](https://applianceinstallation.center/problems/igniter-clicking-after-hookup/)

### Cold Storage Slow to Cool on the First Day

6 causes

### New Unit Vibrating or Walking Across the Floor

6 causes

### Drain Backing Up After an Install: Plug, Loop and Standpipe

6 causes

## The makes it happens on.

37 makes on this site; appliance installation code on a new unit: setup modes and hookup messages can show up on any of them. Each mark opens that make's own page.

[All 37 brands](https://applianceinstallation.center/brands/)

## Appliance Installation Code on a New Unit: Setup Modes and Hookup Messages, where we come out.

9 metros, each with its own page.

[All service areas](https://applianceinstallation.center/locations/)

[Tampa Bay](https://applianceinstallation.center/locations/tampa-bay/) FL · 31 areas

- [Hyde Park](https://applianceinstallation.center/locations/tampa-bay/hyde-park/)
- [Davis Islands](https://applianceinstallation.center/locations/tampa-bay/davis-islands/)
- [Palma Ceia](https://applianceinstallation.center/locations/tampa-bay/palma-ceia/)
- [Westchase](https://applianceinstallation.center/locations/tampa-bay/westchase/)
- [Carrollwood](https://applianceinstallation.center/locations/tampa-bay/carrollwood/)
- [Belleair](https://applianceinstallation.center/locations/tampa-bay/belleair/)
- [St. Pete Beach](https://applianceinstallation.center/locations/tampa-bay/st-pete-beach/)
- [Palm Harbor](https://applianceinstallation.center/locations/tampa-bay/palm-harbor/)

[Orlando](https://applianceinstallation.center/locations/orlando/) FL · 30 areas

- [Winter Park](https://applianceinstallation.center/locations/orlando/winter-park/)
- [Windermere](https://applianceinstallation.center/locations/orlando/windermere/)
- [Dr. Phillips](https://applianceinstallation.center/locations/orlando/dr-phillips/)
- [Bay Hill](https://applianceinstallation.center/locations/orlando/bay-hill/)
- [Lake Nona](https://applianceinstallation.center/locations/orlando/lake-nona/)
- [Heathrow](https://applianceinstallation.center/locations/orlando/heathrow/)
- [Celebration](https://applianceinstallation.center/locations/orlando/celebration/)

[Miami / South Florida](https://applianceinstallation.center/locations/south-florida/) FL · 47 areas

- [Brickell](https://applianceinstallation.center/locations/south-florida/brickell/)
- [Coconut Grove](https://applianceinstallation.center/locations/south-florida/coconut-grove/)
- [Coral Gables](https://applianceinstallation.center/locations/south-florida/coral-gables/)
- [Pinecrest](https://applianceinstallation.center/locations/south-florida/pinecrest/)
- [Key Biscayne](https://applianceinstallation.center/locations/south-florida/key-biscayne/)
- [Aventura](https://applianceinstallation.center/locations/south-florida/aventura/)
- [Sunny Isles Beach](https://applianceinstallation.center/locations/south-florida/sunny-isles-beach/)
- [Bal Harbour](https://applianceinstallation.center/locations/south-florida/bal-harbour/)
- [Miami Beach](https://applianceinstallation.center/locations/south-florida/miami-beach/)
- [Golden Beach](https://applianceinstallation.center/locations/south-florida/golden-beach/)
- [Weston](https://applianceinstallation.center/locations/south-florida/weston/)
- [Boca Raton](https://applianceinstallation.center/locations/south-florida/boca-raton/)
- [Palm Beach](https://applianceinstallation.center/locations/south-florida/palm-beach/)

[New York Metro](https://applianceinstallation.center/locations/new-york/) NY · 75 areas

- [Upper East Side](https://applianceinstallation.center/locations/new-york/upper-east-side/)
- [Upper West Side](https://applianceinstallation.center/locations/new-york/upper-west-side/)
- [Tribeca](https://applianceinstallation.center/locations/new-york/tribeca/)
- [SoHo](https://applianceinstallation.center/locations/new-york/soho/)
- [Greenwich Village](https://applianceinstallation.center/locations/new-york/greenwich-village/)
- [Battery Park City](https://applianceinstallation.center/locations/new-york/battery-park-city/)
- [Brooklyn Heights](https://applianceinstallation.center/locations/new-york/brooklyn-heights/)
- [Park Slope](https://applianceinstallation.center/locations/new-york/park-slope/)
- [DUMBO](https://applianceinstallation.center/locations/new-york/dumbo/)
- [Forest Hills](https://applianceinstallation.center/locations/new-york/forest-hills/)
- [Great Neck](https://applianceinstallation.center/locations/new-york/great-neck/)
- [Southampton](https://applianceinstallation.center/locations/new-york/southampton/)
- [Scarsdale](https://applianceinstallation.center/locations/new-york/scarsdale/)

[Houston](https://applianceinstallation.center/locations/houston/) TX · 36 areas

- [River Oaks](https://applianceinstallation.center/locations/houston/river-oaks/)
- [Memorial](https://applianceinstallation.center/locations/houston/memorial/)
- [Tanglewood](https://applianceinstallation.center/locations/houston/tanglewood/)
- [Greater Heights](https://applianceinstallation.center/locations/houston/greater-heights/)
- [Kingwood](https://applianceinstallation.center/locations/houston/kingwood/)
- [Bellaire](https://applianceinstallation.center/locations/houston/bellaire/)
- [Bunker Hill Village](https://applianceinstallation.center/locations/houston/bunker-hill-village/)
- [Piney Point Village](https://applianceinstallation.center/locations/houston/piney-point-village/)
- [Hunters Creek Village](https://applianceinstallation.center/locations/houston/hunters-creek-village/)
- [Sugar Land](https://applianceinstallation.center/locations/houston/sugar-land/)
- [Cinco Ranch](https://applianceinstallation.center/locations/houston/cinco-ranch/)
- [The Woodlands](https://applianceinstallation.center/locations/houston/the-woodlands/)
- [West University](https://applianceinstallation.center/locations/houston/west-university/)

[Chicago](https://applianceinstallation.center/locations/chicagoland/) IL · 50 areas

- [Lincoln Park](https://applianceinstallation.center/locations/chicagoland/lincoln-park/)
- [Near North Side](https://applianceinstallation.center/locations/chicagoland/near-north-side/)
- [West Loop / Near West Side](https://applianceinstallation.center/locations/chicagoland/west-loop-near-west-side/)
- [Wilmette](https://applianceinstallation.center/locations/chicagoland/wilmette/)
- [Winnetka](https://applianceinstallation.center/locations/chicagoland/winnetka/)
- [Glencoe](https://applianceinstallation.center/locations/chicagoland/glencoe/)
- [River Forest](https://applianceinstallation.center/locations/chicagoland/river-forest/)
- [Oak Park](https://applianceinstallation.center/locations/chicagoland/oak-park/)
- [Hinsdale](https://applianceinstallation.center/locations/chicagoland/hinsdale/)
- [Lake Forest](https://applianceinstallation.center/locations/chicagoland/lake-forest/)
- [Highland Park](https://applianceinstallation.center/locations/chicagoland/highland-park/)
- [Gold Coast](https://applianceinstallation.center/locations/chicagoland/gold-coast/)
- [Lakeview](https://applianceinstallation.center/locations/chicagoland/lakeview/)

[Los Angeles](https://applianceinstallation.center/locations/los-angeles/) CA · 95 areas

- [Beverly Hills](https://applianceinstallation.center/locations/los-angeles/beverly-hills/)
- [Bel Air](https://applianceinstallation.center/locations/los-angeles/bel-air/)
- [Holmby Hills](https://applianceinstallation.center/locations/los-angeles/holmby-hills/)
- [Brentwood](https://applianceinstallation.center/locations/los-angeles/brentwood/)
- [Pacific Palisades](https://applianceinstallation.center/locations/los-angeles/pacific-palisades/)
- [Santa Monica](https://applianceinstallation.center/locations/los-angeles/santa-monica/)
- [Hancock Park](https://applianceinstallation.center/locations/los-angeles/hancock-park/)
- [Studio City](https://applianceinstallation.center/locations/los-angeles/studio-city/)
- [Calabasas](https://applianceinstallation.center/locations/los-angeles/calabasas/)
- [Manhattan Beach](https://applianceinstallation.center/locations/los-angeles/manhattan-beach/)
- [Palos Verdes Estates](https://applianceinstallation.center/locations/los-angeles/palos-verdes-estates/)
- [Pasadena](https://applianceinstallation.center/locations/los-angeles/pasadena/)
- [San Marino](https://applianceinstallation.center/locations/los-angeles/san-marino/)
- [Malibu](https://applianceinstallation.center/locations/los-angeles/malibu/)

[San Diego](https://applianceinstallation.center/locations/san-diego/) CA · 31 areas

- [La Jolla](https://applianceinstallation.center/locations/san-diego/la-jolla/)
- [Carmel Valley](https://applianceinstallation.center/locations/san-diego/carmel-valley/)
- [Point Loma](https://applianceinstallation.center/locations/san-diego/point-loma/)
- [Del Mar](https://applianceinstallation.center/locations/san-diego/del-mar/)
- [Rancho Santa Fe](https://applianceinstallation.center/locations/san-diego/rancho-santa-fe/)
- [Coronado](https://applianceinstallation.center/locations/san-diego/coronado/)
- [Encinitas](https://applianceinstallation.center/locations/san-diego/encinitas/)
- [Solana Beach](https://applianceinstallation.center/locations/san-diego/solana-beach/)

[San Francisco Bay Area](https://applianceinstallation.center/locations/bay-area/) CA · 74 areas

- [Pacific Heights](https://applianceinstallation.center/locations/bay-area/pacific-heights/)
- [Presidio Heights](https://applianceinstallation.center/locations/bay-area/presidio-heights/)
- [Russian Hill](https://applianceinstallation.center/locations/bay-area/russian-hill/)
- [Noe Valley](https://applianceinstallation.center/locations/bay-area/noe-valley/)
- [Sea Cliff](https://applianceinstallation.center/locations/bay-area/sea-cliff/)
- [Hillsborough](https://applianceinstallation.center/locations/bay-area/hillsborough/)
- [Atherton](https://applianceinstallation.center/locations/bay-area/atherton/)
- [Woodside](https://applianceinstallation.center/locations/bay-area/woodside/)
- [Palo Alto](https://applianceinstallation.center/locations/bay-area/palo-alto/)
- [Los Altos Hills](https://applianceinstallation.center/locations/bay-area/los-altos-hills/)
- [Tiburon](https://applianceinstallation.center/locations/bay-area/tiburon/)
- [Piedmont](https://applianceinstallation.center/locations/bay-area/piedmont/)
- [Marina](https://applianceinstallation.center/locations/bay-area/marina/)

For the heart of your home.

## Questions about appliance installation code on a new unit: setup modes and hookup messages.

### Why does a brand-new appliance show a code on its first run?

Many codes on a first run report the setup, not a part: a closed valve, a drain hose set too high, shipping bolts left in or an exhaust not connected. Correcting that and restarting usually clears it.

### What is demo mode, and how does it get turned on?

It is a store setting that lights the display without heating or cooling. Units sometimes arrive with it on, and a button sequence during setup can switch it on by accident. Its guide lists the key presses that switch the store setting off.

### Can an installation code void the warranty?

A code itself does not. Correcting a setup that the maker's instructions describe is what the maker expects. Work inside a new unit is best left to the technicians the maker sends under its warranty.

### The same code means something else on another make. Why?

Every maker writes its own code list, and one letter and number can mean a drain on one model and a heater on another. The make and the exact model come first when a code is looked up.

---

**[Read on the site: Appliance Installation Code on a New Unit: Setup Modes and Hookup Messages: Causes and Fixes](https://applianceinstallation.center/problems/appliance-installation-code/)**

**[Book a visit with ApplianceInstallation.center](https://applianceinstallation.center/schedule/)**
