A heavy-duty wall outlet behind the space for a new electric range in a home kitchen, the range pulled out and its power cord coiled on the floor unplugged, the outlet's cover plate clean, nobody in the frame.

Monogram Bad Line — a wiring problem on a built-in cooking appliance

Monogram's cooking documentation carries the same Bad Line message GE Appliances uses across its range and wall oven platform: power reaching the unit through a circuit that has not been wired correctly, reported by the control the first time it is powered.

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  • Power and wiring
  • Pre-installation site check
  • Source: Monogram

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What Bad Line
actually means.

Monogram's cooking documentation carries the same Bad Line message GE Appliances uses across its range and wall oven platform: power reaching the unit through a circuit that has not been wired correctly, reported by the control the first time it is powered.

Monogram appliance display · also shown as BAD LINE

What to do when Bad Line shows on the appliance

Before you book,
in this order.

Each step comes from Monogram's own guidance for Bad Line on its appliances. Follow it to the end: the last card says whether this is a visit.

01

Turn the circuit breaker off before touching anything at the back of the unit.

02

Confirm the wiring matches the nameplate rating for this specific built-in model.

03

Leave the correction itself to the installer or a licensed electrician — book a visit rather than opening the terminal block.

04

Restore power once the wiring is corrected and confirm the unit heats normally before finishing the cabinetry fit around it.

Still there?

It usually turns into pre-installation site check. Book with the code and the model number.

What not to do

Bad Line does not point at the oven's electronic control or its heating elements as failed parts. The documented fix is correcting the wiring itself, after which the same control works normally.

Where Bad Line usually leads

Pre-installation site check.

In Monogram's own words

This code displays when power is applied to the unit but it has not been wired correctly. Contact an installer or electrician to correct the mis-wire and the oven will function normally.
GE Appliances support — Range & Wall Oven Error and Function Codes (shared cooking control platform)

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Monogram's built-in ranges and wall ovens share GE Appliances' electric cooking control platform, which is where this message originates.

Monogram Bad Line appliance installation,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family unpacking groceries into a newly fitted kitchen, the fresh appliances set flush in their openings.
For the heart of your home.

Questions
about Bad Line.

Can I clear Bad Line myself?
Turn the circuit breaker off before touching anything at the back of the unit. If it comes back, it needs a visit.
Does Bad Line on a built-in cooking appliance mean the unit itself is defective?
No, this message is tied to the wiring at the connection point, not to a part inside the unit. Correcting the wiring is the documented fix.
Should the cabinetry be finished before or after clearing a Bad Line message?
It is worth confirming the wiring issue is resolved and the unit heats normally before the surrounding panel or trim is finished, since reaching the connection again later means removing that finish work.
Can a licensed electrician fix this without removing the built-in unit from its opening?
In most installations the wiring connection is reachable from behind or through an access panel without pulling the whole unit, but this depends on the specific cabinetry, so it is worth checking with the installer first.

Back to your everyday

Still showing Bad Line?

A booking moves faster with three things: the message exactly as the display shows it, the model number from the carton or the rating plate, and the moment it first appeared. With those, the office can tell whether it is a setup step or a connection to put right, and send the part that fixes it.

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