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The open lower cabinet beside a new dishwasher in a home kitchen, the dishwasher's drain hose rising in a high loop and clipped to the underside of the counter, a braided supply line running to a quarter-turn valve, a folded towel on the cabinet floor, nobody in the frame.

Thermador E16: water flow into a dish care machine

Thermador's own troubleshooting names this as an issue with water flowing into the appliance or its filling system, and the first thing it asks an owner to check is the inlet hose for a kink or damage.

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Mon–Sat, 8am–8pm

  • Water supply and drain
  • Water supply and shutoff connection
  • Source: Thermador

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What E16
actually means.

Thermador's own troubleshooting names this as an issue with water flowing into the appliance or its filling system, and the first thing it asks an owner to check is the inlet hose for a kink or damage. On a unit that has just been pushed into its opening, a hose pinched at that last few inches is the most likely cause.

Thermador appliance display · also shown as E17

What to do when E16 shows on the appliance

Kind of codeWater supply and drain

The new appliance is reporting what it gets from the water connections behind it. A no-water or slow-fill message on the first fill usually means the supply valve is still closed or only half open, or the new line kinked when the unit slid back; a drain message means the drain hose is pinched, pushed too deep into the standpipe, or looped higher or lower than the installation instructions allow. Open the valve fully, straighten the hose, set it to the height the manual gives, and run the cycle again.

Usually leads toWater supply and shutoff connection

New supply lines from a working quarter-turn stop to each water appliance, tested under pressure.

Shows up asWater Hammer After a Hookup: Banging Pipes When a Valve Shuts

Water hammer after a hookup is a bang, knock or shudder in the pipes each time a newly connected appliance closes its water valve.

MakeThermador

Thermador installs include pro ranges and rangetops with their hoods, wall ovens and steam ovens, integrated column refrigeration and dishwashers.

SourceThermador US error codes — dishwashers

Confirmed on Thermador's current US error-code page for dish care machines, listed together as E16 or E17.

Before you book,
in this order.

Each step comes from Thermador's own guidance for E16 on its appliances. Follow it to the end: the last card says whether this is a visit.

01

Pull the machine forward enough to see the inlet hose without disconnecting it.

02

Straighten any kink, especially where the hose bends into the cabinet opening.

03

Confirm the water supply valve behind the cabinet is turned fully on.

04

If the hose is already clear and the valve is open, book a visit.

Still there?

It usually turns into water supply and shutoff connection. Book with the code and the model number.

What not to do

This alert does not mean the inlet valve inside the appliance has failed. Thermador's own fix starts and ends at the hose and the valve behind the cabinet, not inside the unit.

What you may
notice with it.

The appliance problems E16 tends to arrive with. Answer these at the appliance before anyone is booked.

All problems

Before you call

Water Hammer After a Hookup: Banging Pipes When a Valve Shuts

All 6 causes, cheapest first

It also comes with

Close view behind a new white front-loading laundry machine, two chrome water hammer arrestors fitted on the hot and cold wall valves above braided stainless fill hoses that hang in a gentle loop, a painted wall and the top edge of the machine in soft focus, soft daylight. Problem

Water Hammer After a Hookup: Banging Pipes When a Valve Shuts

6 causes, cheapest first

Where E16 usually leads

Water supply and shutoff connection.

New supply line and quarter-turn stop for a refrigerator, ice maker, dish care machine or laundry pair, flushed and tested under pressure · low.
Book a visit What the job involves

Thermador
appliances.

Thermador installs include pro ranges and rangetops with their hoods, wall ovens and steam ovens, integrated column refrigeration and dishwashers.

Thermador appliance installation

More Thermador codes

dEE18

Water supply and drain on other makes

ASKO F12Bosch E17Cove Error 800115Dacor 4CDCS Blank display / OFF after power interruptionElectrolux HO SEFisher & Paykel Water is not getting to the machineFrigidaire E1
All 38 codes of this kind
A bright kitchen during an installation, a new stainless French door refrigerator on a low four-wheel appliance dolly being eased toward an empty cabinet opening, a technician seen from behind and shoulders down guiding it with one hand on the side of the cabinet, a folded moving blanket and a coil of new braided water line on a protective floor runner, cardboard corner guards at the edge of the frame, even daylight. Thermador builds this

Cold storage

Setting a new refrigerator, freezer, wine or beverage unit or ice maker into its opening: measured, connected to water, leveled and started.

 A home kitchen mid-installation, a new stainless freestanding gas range pulled a foot out from its opening, a technician seen from the shoulders down kneeling beside it and tightening a new yellow-coated flexible gas connector to a wall shutoff valve with a wrench, a small spray bottle of leak solution on the floor, the anti-tip bracket screwed to the floor at the back, every burner off, even daylight. Thermador builds this

Cooking appliances

Hooking up ranges, cooktops, wall ovens, microwaves and hoods: gas connectors leak-tested, anti-tip brackets fastened, ducts sized and the first light checked.

 A kitchen during an installation, a new stainless built-in dishwasher halfway slid into its opening under a stone counter, its kick plate removed, a technician seen from behind and shoulders down on one knee guiding a gray drain hose and a braided supply line through the hole in the side cabinet, the sink cabinet doors open beside him, a flashlight on the floor, even daylight. Thermador builds this

Dish care

Fitting a new dishwasher or dish drawer under the counter: supply line, drain loop or air gap, power, mounting brackets and a first test cycle.

In Thermador's own words

E16 or E17 - There is an issue with water flowing into the dishwasher or the filling system.
Thermador US error codes — dishwashers

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Confirmed on Thermador's current US error-code page for dish care machines, listed together as E16 or E17.

Thermador E16 appliance installation,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A family unpacking groceries into a newly fitted kitchen, the fresh appliances set flush in their openings.
For the heart of your home.

Questions
about E16.

Can I clear E16 myself?
Pull the machine forward enough to see the inlet hose without disconnecting it. If it comes back, it needs a visit.
Why does a dish care machine flag E16 on its very first cycle?
Thermador's own guidance points first at the inlet hose being kinked or damaged, which is exactly the kind of thing that happens when a machine is pushed into a tight cabinet opening for the first time.
What's the difference between E16 and E17 on Thermador dish care machines?
Thermador documents them together as the same underlying issue — water not reaching the appliance or its filling system — rather than as two separate problems.
Do I need to remove the machine from its opening to check the inlet hose?
Usually not fully. Pulling it forward a few inches is normally enough to see the hose's full run and spot an obvious kink without disconnecting anything.

Back to your everyday

Still showing E16?

A booking moves faster with three things: the message exactly as the display shows it, the model number from the carton or the rating plate, and the moment it first appeared. With those, the office can tell whether it is a setup step or a connection to put right, and send the part that fixes it.

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