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The open lower cabinet beside a new dishwasher in a home kitchen, the dishwasher's drain hose rising in a high loop and clipped to the underside of the counter, a braided supply line running to a quarter-turn valve, a folded towel on the cabinet floor, nobody in the frame.

Cove Error 800115: drain line setup on a dish care machine

Cove's own manual ties this alert to three installation details in sequence: the drain line and air gap being clear of debris, a garbage-disposal knockout plug that may still be in place, and the drain line running higher than the stated limit above the appliance floor.

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Mon–Sat, 8am–8pm

  • Water supply and drain
  • Water supply and shutoff connection
  • Source: Cove

Book a visit

Three short steps, about a minute.

or call (844) 638-8309

What Error 800115
actually means.

Cove's own manual ties this alert to three installation details in sequence: the drain line and air gap being clear of debris, a garbage-disposal knockout plug that may still be in place, and the drain line running higher than the stated limit above the appliance floor. All three are set at the hookup, not parts that wear out.

Cove appliance display

What to do when Error 800115 shows on the appliance

Kind of codeWater supply and drain

The new appliance is reporting what it gets from the water connections behind it. A no-water or slow-fill message on the first fill usually means the supply valve is still closed or only half open, or the new line kinked when the unit slid back; a drain message means the drain hose is pinched, pushed too deep into the standpipe, or looped higher or lower than the installation instructions allow. Open the valve fully, straighten the hose, set it to the height the manual gives, and run the cycle again.

Usually leads toWater supply and shutoff connection

New supply lines from a working quarter-turn stop to each water appliance, tested under pressure.

Shows up asDrain Backing Up After an Install: Plug, Loop and Standpipe

A drain backing up after an install leaves water standing in a new machine, pushes it into the sink or spills it over the top of the standpipe.

MakeCove

Cove makes dishwashers only, so every Cove install is a dish care job: the drain, the supply, the mounting and a panel that matches the cabinets.

SourceCove US dishwasher use and care guide, document cv_dw_ucg_0524

Confirmed in Cove's US dishwasher use-and-care guide (document cv_dw_ucg_0524).

Before you book,
in this order.

Each step comes from Cove's own guidance for Error 800115 on its appliances. Follow it to the end: the last card says whether this is a visit.

01

Check that the drain line and air gap, if the model has one, are clear of debris.

02

Confirm the garbage disposal's knockout plug was removed before the drain line was connected to it.

03

Measure the drain line's height and confirm it does not exceed roughly 4 feet (1.2 m) above the dishwasher floor, per Cove's own manual.

04

If all three checks are already correct, book a visit so the lower spray arm and filter can be checked for blockage.

Still there?

It usually turns into water supply and shutoff connection. Book with the code and the model number.

What not to do

This alert does not automatically mean the drain pump has failed. Cove's own manual leads with three installation checks before anything mechanical.

What you may
notice with it.

The appliance problems Error 800115 tends to arrive with. Answer these at the appliance before anyone is booked.

All problems

Before you call

Drain Backing Up After an Install: Plug, Loop and Standpipe

All 6 causes, cheapest first

It also comes with

Close view into the open tub of a newly installed dishwasher under a stone counter, its racks pulled out, a layer of cloudy standing water covering the filter at the bottom of the tub, the open sink cabinet beside it showing a gray drain hose lying flat along the cabinet floor instead of rising in a loop, soft daylight. Problem

Drain Backing Up After an Install: Plug, Loop and Standpipe

6 causes, cheapest first

Where Error 800115 usually leads

Water supply and shutoff connection.

New supply line and quarter-turn stop for a refrigerator, ice maker, dish care machine or laundry pair, flushed and tested under pressure · low.
Book a visit What the job involves

Cove
appliances.

Cove makes dishwashers only, so every Cove install is a dish care job: the drain, the supply, the mounting and a panel that matches the cabinets.

Cove appliance installation

More Cove codes

Error 560186SabbathShowroom Mode

Water supply and drain on other makes

ASKO F12Bosch E17Dacor 4CDCS Blank display / OFF after power interruptionElectrolux HO SEFisher & Paykel Water is not getting to the machineFrigidaire E1Gaggenau E:3200
All 38 codes of this kind
A kitchen during an installation, a new stainless built-in dishwasher halfway slid into its opening under a stone counter, its kick plate removed, a technician seen from behind and shoulders down on one knee guiding a gray drain hose and a braided supply line through the hole in the side cabinet, the sink cabinet doors open beside him, a flashlight on the floor, even daylight. Cove builds this

Dish care

Fitting a new dishwasher or dish drawer under the counter: supply line, drain loop or air gap, power, mounting brackets and a first test cycle.

In Cove's own words

Verify the waste disposal is not clogged and the knock out (if applicable) was removed.
Cove US dishwasher use and care guide, document cv_dw_ucg_0524

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Confirmed in Cove's US dishwasher use-and-care guide (document cv_dw_ucg_0524).

Cove Error 800115 appliance installation,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A family unpacking groceries into a newly fitted kitchen, the fresh appliances set flush in their openings.
For the heart of your home.

Questions
about Error 800115.

Can I clear Error 800115 myself?
Check that the drain line and air gap, if the model has one, are clear of debris. If it comes back, it needs a visit.
I checked the drain line and it looks clear. What else could cause Error 800115?
Cove's own manual lists the knockout plug and the drain line's height as separate checks from a clear drain line and air gap, so both are worth confirming even if the line itself looks fine.
How do I know if the garbage disposal's knockout plug was removed?
It's a small plug inside the disposal's drain port that has to be knocked out before a dishwasher drain line is connected to it; if it was never removed, water has nowhere to go once it reaches that connection.
What's the maximum height Cove allows for the drain line?
Cove's own manual states the drain line should not exceed roughly 4 feet (1.2 m) above the dishwasher floor.

Back to your everyday

Still showing Error 800115?

A booking moves faster with three things: the message exactly as the display shows it, the model number from the carton or the rating plate, and the moment it first appeared. With those, the office can tell whether it is a setup step or a connection to put right, and send the part that fixes it.

Schedule an installation Call (844) 638-8309
(844) 638-8309 Schedule an installation