Dacor 5C — a drain check tied to a clogged or folded hose
Dacor's own installation and user manual documents 5C as a drain check, tied to the drain hose being clogged or folded, or the drain hole inside the pump being clogged.
Mon–Sat, 8am–8pm
- Water supply and drain
- Water supply and shutoff connection
- Source: Dacor
Book a visit
Three short steps, about a minute.
or call (844) 638-8309
Loading appointment form…
The appointment form couldn’t load. Please try again.
What 5C
actually means.
Dacor's own installation and user manual documents 5C as a drain check, tied to the drain hose being clogged or folded, or the drain hole inside the pump being clogged.
Dacor appliance display
What to do when 5C shows on the applianceKind of codeWater supply and drain
The new appliance is reporting what it gets from the water connections behind it. A no-water or slow-fill message on the first fill usually means the supply valve is still closed or only half open, or the new line kinked when the unit slid back; a drain message means the drain hose is pinched, pushed too deep into the standpipe, or looped higher or lower than the installation instructions allow. Open the valve fully, straighten the hose, set it to the height the manual gives, and run the cycle again.
Usually leads toWater supply and shutoff connection
New supply lines from a working quarter-turn stop to each water appliance, tested under pressure.
Shows up asDrain Backing Up After an Install: Plug, Loop and Standpipe
A drain backing up after an install leaves water standing in a new machine, pushes it into the sink or spills it over the top of the standpipe.
MakeDacor
Dacor installs range from wall ovens and ranges with a matching hood to column refrigeration and a panel-ready dishwasher in the same run of cabinets.
SourceDacor dishwasher installation and user manual — drain check
Dacor documents 5C on the same installation and user manual that documents the 4C water supply check.
Before you book,
in this order.
Each step comes from Dacor's own guidance for 5C on its appliances. Follow it to the end: the last card says whether this is a visit.
Trace the drain hose for a fold or kink, especially anywhere it was bent to fit under the cabinet.
Close the water supply valve before opening any part of the drain path, as Dacor's manual instructs.
Check the drain hole inside the pump for a clog and clear it if accessible.
If the drain path is clear and 5C continues, book a visit rather than continuing to run cycles.
Still there?
It usually turns into water supply and shutoff connection. Book with the code and the model number.
What not to do
5C does not necessarily mean the drain pump has failed. Dacor's own documented checks point at the hose routing and the pump's drain opening first, both of which are installation and cleaning details.
What you may
notice with it.
The appliance problems 5C tends to arrive with. Answer these at the appliance before anyone is booked.
All problems
Where 5C usually leads
Water supply and shutoff connection.
Dacor
appliances.
Dacor installs range from wall ovens and ranges with a matching hood to column refrigeration and a panel-ready dishwasher in the same run of cabinets.
Dacor appliance installationMore Dacor codes
Water supply and drain on other makes
Cold storage
Setting a new refrigerator, freezer, wine or beverage unit or ice maker into its opening: measured, connected to water, leveled and started.
Cooking appliances
Hooking up ranges, cooktops, wall ovens, microwaves and hoods: gas connectors leak-tested, anti-tip brackets fastened, ducts sized and the first light checked.
Dish care
Fitting a new dishwasher or dish drawer under the counter: supply line, drain loop or air gap, power, mounting brackets and a first test cycle.
In Dacor's own words
Close the water supply valve. Check if the drain hose is clogged or folded. Check if the drain hole inside the pump is clogged.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Dacor documents 5C on the same installation and user manual that documents the 4C water supply check.
Dacor 5C appliance installation,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about 5C.
Can I clear 5C myself?
Why does Dacor say to close the water supply valve before checking a drain problem?
Is 5C likely if the drain hose was routed under a tight cabinet during installation?
Can I clear a clogged drain hole in the pump myself?
Back to your everyday
Still showing 5C?
A booking moves faster with three things: the message exactly as the display shows it, the model number from the carton or the rating plate, and the moment it first appeared. With those, the office can tell whether it is a setup step or a connection to put right, and send the part that fixes it.