The lit control panel of a newly installed built-in oven in a bright home kitchen, a small symbol glowing on the display with no readable characters, the oven door closed, a strip of protective film still on the oven's trim, nobody in the frame.

Café SA — Sabbath mode on a cold storage unit

Café's own manuals describe SA as the display shown once Sabbath Mode is active, entered by holding a specific button combination for a few seconds; the exact buttons differ between a beverage/wine column and a French-door cold storage unit, but the letters shown and the general behavior are the same.

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  • Setup modes, not failures
  • No installation needed
  • Source: Café

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What SA
actually means.

Café's own manuals describe SA as the display shown once Sabbath Mode is active, entered by holding a specific button combination for a few seconds; the exact buttons differ between a beverage/wine column and a French-door cold storage unit, but the letters shown and the general behavior are the same.

Café appliance display · also shown as Lights off and SA shown

What to do when SA shows on the appliance

Before you book,
in this order.

Each step comes from Café's own guidance for SA on its appliances. Follow it to the end: the last card says whether this is a visit.

01

Confirm whether the household wants this mode active before assuming the display has frozen.

02

Use the documented button hold for that specific model to exit the mode.

03

Confirm the interior temperature is holding normally once the mode is cleared, since the unit keeps running while SA is shown.

04

If SA will not clear with the documented sequence, book a visit rather than repeatedly cycling power to the unit.

Cleared?

The message has gone from the display, the setting or connection behind it has been corrected, and the new appliance finishes a full first cycle without raising it again. A setup code that comes straight back after the hookup has been checked points to something the install missed, such as a kinked hose or a harness left unplugged, so note it when you book.

What not to do

SA does not mean the compressor or the control board has stopped working; the unit is documented to keep operating normally while the mode is active. It is a deliberate setting rather than any kind of failure.

What you may
notice with it.

The appliance problems SA tends to arrive with. Answer these at the appliance before anyone is booked.

All problems

No installation indicated

Nothing to install.

Nothing is wrong with the new appliance; it has come out of the carton in a state the store or the factory left it in. A showroom or demo mode lights the display and the fans while the unit never cools or heats, a Sabbath setting holds the oven light and hides the controls, a control or shipping lock refuses every key, and some laundry and dish care machines ask for a first calibration cycle before normal use. The manual gives the key sequence that turns each one off; once it is off, the appliance runs as it should.

In Café's own words

To activate the Sabbath Mode, press and hold down the - and DISPLAY for 5 seconds. SA will be displayed on the control.
Café beverage center owner's manual — Sabbath Mode Café French-door refrigerator owner's manual — Sabbath Mode

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Café documents this mode on both its beverage/wine columns and its French-door refrigeration line, with a different button combination for each.

Café SA appliance installation,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas
A family unpacking groceries into a newly fitted kitchen, the fresh appliances set flush in their openings.
For the heart of your home.

Questions
about SA.

Can I clear SA myself?
Confirm whether the household wants this mode active before assuming the display has frozen. If it comes back, it needs a visit.
Why does a brand-new cold storage unit already show SA at delivery?
It usually means the button hold was triggered by accident during a showroom demonstration or unpacking, since it takes a specific multi-button hold rather than one press.
Is food still being kept cold while SA is displayed?
Yes, Café's own documentation describes the unit continuing to run normally while this mode is active; only the display and button responses change.
Does the same button combination clear SA on every Café cold storage model?
No, Café documents a different hold for a beverage or wine column than for a French-door unit, so the specific model's manual should be checked rather than assumed.

Back to your everyday

Still showing SA?

A booking moves faster with three things: the message exactly as the display shows it, the model number from the carton or the rating plate, and the moment it first appeared. With those, the office can tell whether it is a setup step or a connection to put right, and send the part that fixes it.

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