ApplianceInstallation.center (844) 638-8309Mon–Sat, 8am–8pm Book a visit
The front burners of a newly installed gas range in a home kitchen, one burner lit with an even blue flame and the others cold, the range's knobs and grates clean and new, nobody in the frame.

LG GAS — a new gas laundry hookup not getting supply

LG's own help library explains that the display message that looks like 9A5 is actually spelling the word GAS, and it means the machine is not getting the proper gas supply, most often because the valve is not fully open or the supply line is kinked on a fresh hookup.

(844) 638-8309

Mon–Sat, 8am–8pm

  • Gas and first light
  • Gas hookup and leak check
  • Source: LG

Book a visit

Three short steps, about a minute.

or call (844) 638-8309

What GAS
actually means.

LG's own help library explains that the display message that looks like 9A5 is actually spelling the word GAS, and it means the machine is not getting the proper gas supply, most often because the valve is not fully open or the supply line is kinked on a fresh hookup.

LG appliance display · also shown as 9A5

What to do when GAS shows on the appliance

Kind of codeGas and first light

A new gas appliance that clicks and retries, or shows an ignition message, on its first light is often only clearing air from a fresh gas line, and the manual allows for a few tries before the flame catches. When it goes on well beyond that, or the flame is lifting, yellow and sooty, the usual cause is a fuel mismatch: a unit set up for natural gas fed from propane, or the other way round, without the conversion kit the maker specifies. Smell gas at any point and it stops being a setup message: leave and call from outside.

Usually leads toGas hookup and leak check

A new gas appliance joined to your shutoff with a new connector, every joint leak-tested, flames read.

Shows up asGas Smell After a Hookup: Leave the House, Then Call

A gas smell after a hookup is the rotten-egg odor that turns up behind a newly connected cooking appliance or laundry machine, at the connector, the valve or the burners.

MakeLG

LG installs span refrigerators with water lines, stacked or side-by-side laundry, dishwashers and ranges, often with a Wi-Fi setup at first power-on.

SourceLG USA Support — Dryer Error Code List

LG documents this message specifically on its gas dryer control platform; electric dryers do not display it.

Before you book,
in this order.

Each step comes from LG's own guidance for GAS on its appliances. Follow it to the end: the last card says whether this is a visit.

01

Locate the gas valve and confirm it is fully open.

02

Check that the gas supply line is connected to the unit and is not kinked or bent.

03

If this is a newly installed unit and opening the valve does not resolve it, contact the installer rather than attempting the gas connection yourself.

04

Never attempt to open or adjust a gas fitting personally — book a visit for anything beyond confirming the valve position.

Still there?

It usually turns into gas hookup and leak check. Book with the code and the model number.

What not to do

GAS does not mean the burner assembly or the ignition module has failed. LG's own instruction treats it as a supply problem to check at the valve and the line first, which is exactly what a new hookup can get wrong.

What you may
notice with it.

The appliance problems GAS tends to arrive with. Answer these at the appliance before anyone is booked.

All problems

Before you call

Gas Smell After a Hookup: Leave the House, Then Call

All 6 causes, cheapest first

It also comes with

A quiet home kitchen with a newly installed stainless gas range pulled slightly out from the wall, every burner off and its knobs at the off position, the new yellow-coated flexible gas connector visible behind it running to a wall valve, a kitchen window standing open with the curtain moving, seen from the doorway. Hazard after a hookup

Gas Smell After a Hookup: Leave the House, Then Call

6 causes, cheapest first

Where GAS usually leads

Gas hookup and leak check.

New gas range, cooktop, wall oven or dryer connected with a new connector, conversion kit fitted if needed, every joint leak-tested and the first flame read · low to moderate.
Book a visit What the job involves

LG
appliances.

LG installs span refrigerators with water lines, stacked or side-by-side laundry, dishwashers and ranges, often with a Wi-Fi setup at first power-on.

LG appliance installation

More LG codes

E13d90SbIEUEOEOFF

Gas and first light on other makes

Miele Burner does not ignite during commissioning
A bright kitchen during an installation, a new stainless French door refrigerator on a low four-wheel appliance dolly being eased toward an empty cabinet opening, a technician seen from behind and shoulders down guiding it with one hand on the side of the cabinet, a folded moving blanket and a coil of new braided water line on a protective floor runner, cardboard corner guards at the edge of the frame, even daylight. LG builds this

Cold storage

Setting a new refrigerator, freezer, wine or beverage unit or ice maker into its opening: measured, connected to water, leveled and started.

 A home kitchen mid-installation, a new stainless freestanding gas range pulled a foot out from its opening, a technician seen from the shoulders down kneeling beside it and tightening a new yellow-coated flexible gas connector to a wall shutoff valve with a wrench, a small spray bottle of leak solution on the floor, the anti-tip bracket screwed to the floor at the back, every burner off, even daylight. LG builds this

Cooking appliances

Hooking up ranges, cooktops, wall ovens, microwaves and hoods: gas connectors leak-tested, anti-tip brackets fastened, ducts sized and the first light checked.

 A kitchen during an installation, a new stainless built-in dishwasher halfway slid into its opening under a stone counter, its kick plate removed, a technician seen from behind and shoulders down on one knee guiding a gray drain hose and a braided supply line through the hole in the side cabinet, the sink cabinet doors open beside him, a flashlight on the floor, even daylight. LG builds this

Dish care

Fitting a new dishwasher or dish drawer under the counter: supply line, drain loop or air gap, power, mounting brackets and a first test cycle.

In LG's own words

The 9A5 display message is actually spelling “GAS,” and that means the machine is not getting the proper gas supply.
LG USA Support — Dryer Error Code List

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. LG documents this message specifically on its gas dryer control platform; electric dryers do not display it.

LG GAS appliance installation,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A family unpacking groceries into a newly fitted kitchen, the fresh appliances set flush in their openings.
For the heart of your home.

Questions
about GAS.

Can I clear GAS myself?
Locate the gas valve and confirm it is fully open. If it comes back, it needs a visit.
Is it safe to check the gas valve myself when GAS appears?
Confirming a valve is open is fine, but LG's own guidance is to contact the installer if opening the valve does not resolve it on a newly installed unit, rather than working further on the gas line.
Why would a brand-new gas laundry machine show GAS the very first time it runs?
It usually means the gas valve was not fully opened after the connection was made, or the supply line still has a kink from being fitted behind the unit.
Does GAS mean the gas line itself is damaged?
It can, if the line looks visibly damaged rather than simply closed or kinked; LG's documentation specifically flags a damaged-looking line as a reason to involve the installer.

Back to your everyday

Still showing GAS?

A booking moves faster with three things: the message exactly as the display shows it, the model number from the carton or the rating plate, and the moment it first appeared. With those, the office can tell whether it is a setup step or a connection to put right, and send the part that fixes it.

Schedule an installation Call (844) 638-8309
(844) 638-8309 Schedule an installation