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A spirit level lying across the top of a new front-load washer in a home laundry room, the washer's front leveling legs visible at floor level, four removed shipping bolts lying in a row on a folded cloth beside the washer, nobody in the frame.

Speed Queen Er ub: the final spin never reached full speed

Speed Queen’s manual ties this code to the washer not reaching its maximum intended speed in the final spin, caused by an unbalanced load, excessive suds, or too much water left in the tub from slow draining.

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Mon–Sat, 8am–8pm

  • Level and balance
  • Anti-tip bracket and leveling
  • Source: Speed Queen

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Three short steps, about a minute.

or call (844) 638-8309

What Er ub
actually means.

Speed Queen’s manual ties this code to the washer not reaching its maximum intended speed in the final spin, caused by an unbalanced load, excessive suds, or too much water left in the tub from slow draining.

Speed Queen appliance display · also shown as Er, ub

What to do when Er ub shows on the appliance

Kind of codeLevel and balance

An unbalance or not-level message on a brand-new laundry machine is usually a leftover from delivery. The shipping bolts that hold the drum still in transit may still be in the back panel, one leveling leg may be off the floor, the lock nuts may be loose so the legs creep, or the floor itself may slope more than the legs can take up. Take the bolts out, set all four legs so the machine sits level and does not rock, tighten the lock nuts, and run the load again.

Usually leads toAnti-tip bracket and leveling

Anti-tip bracket fastened and engaged, leveling legs set, doors square, every foot firm.

Shows up asAppliance Installation Code on a New Unit: Setup Modes and Hookup Messages

An appliance installation code is a message a new unit shows because of how it was set up: a demo mode, a water or drain alert, a vent warning or a power check.

MakeSpeed Queen

Speed Queen installs are laundry only: heavy top-load and front-load washers and gas or electric dryers, connected, leveled and vented outside.

SourceSpeed Queen use & care manual, Part No. 808187ENR4

Confirmed on Speed Queen’s own top-load washer use-and-care manual (Part No. 808187ENR4); on the TR7 platform the same condition instead shows as a blinking left decimal point rather than the Er ub text.

Before you book,
in this order.

Each step comes from Speed Queen's own guidance for Er ub on its appliances. Follow it to the end: the last card says whether this is a visit.

01

Redistribute the load so it sits evenly around the basket, using proper load sizes for the machine.

02

Confirm you are using a low-sudsing, high-efficiency detergent at the recommended amount.

03

Open the door or press Power/Cancel to clear the code, then check the drain hose and receptacle if slow draining is suspected.

04

If Er ub keeps returning across normal loads, book a visit rather than keep restarting cycles.

Still there?

It usually turns into anti-tip bracket and leveling. Book with the code and the model number.

What not to do

Er ub is about the final spin not reaching speed, driven by load balance, suds or slow drainage — not a motor or control-board failure by itself. A machine that won’t spin at all, even on a single evenly loaded item, is a different problem.

What you may
notice with it.

The appliance problems Er ub tends to arrive with. Answer these at the appliance before anyone is booked.

All problems

Before you call

Appliance Installation Code on a New Unit: Setup Modes and Hookup Messages

All 8 causes, cheapest first

It also comes with

Close view of the dark control panel of a newly installed white front-loading laundry machine, one abstract wave-shaped symbol glowing amber among unlit icons, a strip of protective blue film still on the edge of the panel, the door glass blurred below, soft daylight. Problem

Appliance Installation Code on a New Unit: Setup Modes and Hookup Messages

8 causes, cheapest first

Where Er ub usually leads

Anti-tip bracket and leveling.

Anti-tip bracket fastened and engaged, leveling legs set, doors squared on a range, cold storage unit, dish care machine or laundry machine · lowest.
Book a visit What the job involves

Speed Queen
appliances.

Speed Queen installs are laundry only: heavy top-load and front-load washers and gas or electric dryers, connected, leveled and vented outside.

Speed Queen appliance installation

More Speed Queen codes

Er FLEr dr

Level and balance on other makes

Bosch E32Fisher & Paykel Wash load is out of balanceFrigidaire E4GE Profile Spin light blinkingLG UESamsung UESKS bE
All 9 codes of this kind
A tidy home laundry room during an installation, a new white front-loading washer standing a little away from the wall, a technician seen from behind and shoulders down holding a spirit level across its top, four removed shipping bolts lying in a row on a folded cloth on the floor, new braided fill hoses coiled beside the machine, a short rigid metal exhaust collar on the wall behind, even daylight. Speed Queen builds this

Laundry

Setting up a new washer, dryer or stacked pair: shipping bolts out, hoses on, drain and exhaust run connected, power checked and the machines leveled.

In Speed Queen's own words

This code indicates that the washer did not reach the maximum intended speed in the final spin.
Speed Queen use & care manual, Part No. 808187ENR4 Speed Queen use & care manual, Part No. 808187ENR4

Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Confirmed on Speed Queen’s own top-load washer use-and-care manual (Part No. 808187ENR4); on the TR7 platform the same condition instead shows as a blinking left decimal point rather than the Er ub text.

Speed Queen Er ub appliance installation,
where we come out.

The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.

All service areas

Tampa BayFL · 31 areas

OrlandoFL · 30 areas

Miami / South FloridaFL · 47 areas

New York MetroNY · 75 areas

HoustonTX · 36 areas

ChicagoIL · 50 areas

Los AngelesCA · 95 areas

San DiegoCA · 31 areas

San Francisco Bay AreaCA · 74 areas

A family unpacking groceries into a newly fitted kitchen, the fresh appliances set flush in their openings.
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Questions
about Er ub.

Can I clear Er ub myself?
Redistribute the load so it sits evenly around the basket, using proper load sizes for the machine. If it comes back, it needs a visit.
Why did my new Speed Queen laundry machine show an unbalance code on its very first load?
Er ub covers a final spin that couldn’t reach full speed, and Speed Queen ties it to load size and distribution as often as to suds or drainage — a common event before an owner learns how the machine likes to be loaded.
Could using the wrong detergent cause Er ub on a Speed Queen machine?
Yes — Speed Queen’s manual lists excessive suds, which a non-HE detergent or too much detergent can cause, as one of the three causes behind this code.
Does Er ub mean my Speed Queen machine wasn’t leveled correctly at installation?
Not directly — the manual attributes the code to load balance, suds or drainage rather than the machine’s own leveling, but a genuinely unlevel machine makes an unbalanced spin more likely to trip the same code.

Back to your everyday

Still showing Er ub?

A booking moves faster with three things: the message exactly as the display shows it, the model number from the carton or the rating plate, and the moment it first appeared. With those, the office can tell whether it is a setup step or a connection to put right, and send the part that fixes it.

Schedule an installation Call (844) 638-8309
(844) 638-8309 Schedule an installation