True Sabbath Mode: a Star-K certified household setting
True’s own documentation lists Sabbath mode as Star-K certified and kosher compliant, a control-panel setting rather than a problem indicator.
Mon–Sat, 8am–8pm
- Setup modes, not failures
- No installation needed
- Source: True Residential
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What Sabbath Mode
actually means.
True’s own documentation lists Sabbath mode as Star-K certified and kosher compliant, a control-panel setting rather than a problem indicator.
True Residential appliance display
What to do when Sabbath Mode shows on the applianceKind of codeSetup modes, not failures
Nothing is wrong with the new appliance; it has come out of the carton in a state the store or the factory left it in. A showroom or demo mode lights the display and the fans while the unit never cools or heats, a Sabbath setting holds the oven light and hides the controls, a control or shipping lock refuses every key, and some laundry and dish care machines ask for a first calibration cycle before normal use. The manual gives the key sequence that turns each one off; once it is off, the appliance runs as it should.
Usually leads toNo installation
Confirm with the household whether the setting is wanted before treating it as something to clear.
Shows up asAppliance Installation Code on a New Unit: Setup Modes and Hookup Messages
An appliance installation code is a message a new unit shows because of how it was set up: a demo mode, a water or drain alert, a vent warning or a power check.
MakeTrue Residential
True Residential installs are cold storage only: refrigerator and freezer columns, undercounter units and wine storage for kitchens and outdoor areas.
SourceTrue Residential service manual, 15″/24″ platform
Confirmed in True’s residential service manual for its 15″/24″ undercounter platform, on the same control board that lists Showroom Mode.
Before you book,
in this order.
Each step comes from True Residential's own guidance for Sabbath Mode on its appliances. Follow it to the end: the last card says whether this is a visit.
Confirm with the household whether the setting is wanted before treating it as something to clear.
Use the documented control-panel key combination to toggle Sabbath mode as needed.
Verify the cabinet is still cooling normally while the mode is active, since it does not disable refrigeration the way Showroom Mode does.
If the control won’t toggle the mode as documented, book a visit rather than keep repeating the key sequence.
Cleared?
The message has gone from the display, the setting or connection behind it has been corrected, and the new appliance finishes a full first cycle without raising it again. A setup code that comes straight back after the hookup has been checked points to something the install missed, such as a kinked hose or a harness left unplugged, so note it when you book.
What not to do
Sabbath Mode is a deliberate, certified household setting, not a stuck control board. A unit that is genuinely not cooling while in this mode is a separate, mechanical problem and not something the mode itself would cause.
What you may
notice with it.
The appliance problem Sabbath Mode tends to arrive with. Answer these at the appliance before anyone is booked.
All problems
No installation indicated
Nothing to install.
Nothing is wrong with the new appliance; it has come out of the carton in a state the store or the factory left it in. A showroom or demo mode lights the display and the fans while the unit never cools or heats, a Sabbath setting holds the oven light and hides the controls, a control or shipping lock refuses every key, and some laundry and dish care machines ask for a first calibration cycle before normal use. The manual gives the key sequence that turns each one off; once it is off, the appliance runs as it should.
True Residential
appliances.
True Residential installs are cold storage only: refrigerator and freezer columns, undercounter units and wine storage for kitchens and outdoor areas.
True Residential appliance installation
In True Residential's own words
Sets Sabbath mode – Star K certified. Kosher compliant.
Every code on this site is taken from the manufacturer's documentation, never from a forum or a parts listing. Confirmed in True’s residential service manual for its 15″/24″ undercounter platform, on the same control board that lists Showroom Mode.
True Residential Sabbath Mode appliance installation,
where we come out.
The same visit in every metro below: the code, the model number, and a diagnosis before any part is ordered.
All service areasTampa BayFL · 31 areas
Miami / South FloridaFL · 47 areas
New York MetroNY · 75 areas
HoustonTX · 36 areas
ChicagoIL · 50 areas
Los AngelesCA · 95 areas
San DiegoCA · 31 areas
Questions
about Sabbath Mode.
Can I clear Sabbath Mode myself?
What does Sabbath Mode do on a True cold storage unit?
Does Sabbath Mode stop a True unit from cooling?
Can I tell Sabbath Mode and Showroom Mode apart on a True control panel?
Back to your everyday
Still showing Sabbath Mode?
A booking moves faster with three things: the message exactly as the display shows it, the model number from the carton or the rating plate, and the moment it first appeared. With those, the office can tell whether it is a setup step or a connection to put right, and send the part that fixes it.